This profile has been claimed by the business owner or representative.
Extended Stay America - Amarillo - West
- Hotels
- Amarillo, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2100 Cinema Dr., Amarillo, TX, 79124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There was bo tv and the fire alarm was just hanging from the ceiling. Overall good enough for sleeping which is what we needed the room for
Business response:
Thank you for your kind review. We apologize about the smoke detector, but this should have been verified and reported immediately. We hope to serve you again in the future.Thank you, Telvi QuintanillaGM
No Ice vending machine at hotel Only complaint was there was no vending ice machine available. Very disappointed. First ever staying with no ice vending machine.
Business response:
Judy, thank you for sharing your review of Extended Stay America. We are glad your stay with us was pleasant and that you gave us an excellent rating. Furthermore, we want to mention that we provide a full-size refrigerator in our suites, which includes ice trays for your convenience. Therefore we do not have ice machines on our property. We regret any inconvenience this caused and are grateful for your patience. It was our pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
No breakfast. Overall nice stay. Clean!!
It is good！
Business response:
Yanyong, thank you for choosing Extended Stay America. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you once more for taking the time to share your excellent rating. We look forward to hosting you again soon. Sincerely, Hotel Management
It was a great place to stay in the staff were very friendly
The hotel itself was very adequate however I booked two rooms and upon arrival only one was prepared the girl at the front desk was very kind and worked to resolve the problem as they had to hustle to clean a second room. The overall outcome was acceptable it was just disappointing that they were not fully prepared when we arrived
Business response:
Mark, thank you for your candid evaluation. We are sorry for the disappointing experience you had with us and apologize for the inconvenience you encountered. We will address this with the appropriate individuals and make sure we are well-poised to serve you better. On a positive note, we are happy you were pleased with the service our associates delivered. We hope you will return to experience our hotel as we would have liked you to during this visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Amarillo - West
How is Extended Stay America - Amarillo - West rated?
Extended Stay America - Amarillo - West has a 4.2 star rating with 1,173 reviews.
When is Extended Stay America - Amarillo - West open?
Extended Stay America - Amarillo - West is open now. It will close tomorrow at 12:00 a.m.