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Extended Stay America - Arlington
- Hotels
- Arlington, TX
About this business
Location details
1221 N. Watson Rd., Arlington, TX, 76006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for sharing your experience, Haily. It is deeply concerning to learn that your room did not meet acceptable standards of cleanliness. Please accept sincere apologies for the condition you encountered and the discomfort it caused. Your feedback is taken seriously and will be addressed with the appropriate teams to ensure corrective action. Your comments are invaluable in guiding improvements.Sincerely,Hotel Management
On a few occasions I killed roaches in the bathroom
Business response:
Thank you for sharing your experience, Anthony. It is deeply concerning to learn that your room did not meet acceptable standards of cleanliness. Please accept sincere apologies for the condition you encountered and the discomfort it caused. Your feedback is taken seriously and will be addressed with the appropriate teams to ensure corrective action. Your comments are invaluable in guiding improvements.Sincerely,Hotel Management
Very dirty filthy I didn’t even stay both nights very nasty I can’t even explain the filth in my room I only stayed first night because we was tired but I will never book again Sick
Business response:
Thank you for sharing your experience, Crystal. It is deeply concerning to learn that your room did not meet acceptable standards of cleanliness. Please accept sincere apologies for the condition you encountered and the discomfort it caused. Your feedback is taken seriously and will be addressed with the appropriate teams to ensure corrective action. Your comments are invaluable in guiding improvements.Sincerely,Hotel Management
The room was nasty and dirty It stinks and the smell get worst even though I bout all kinds of cleaning supplies and air fresheners plus we have been here two days now and nobody has came and changed the lien’s or towels out Worst experience I’ve ever had visiting Texas
Business response:
Dear Guest, We regret that your stay did not meet expectations. We understand the frustration of not having a clean, comfortable environment during your visit. As an extended stay property, housekeeping is provided weekly, and fresh linens and towels are available upon request at the front desk. We take your feedback seriously, and it will be shared with our team to improve our service. We hope you will consider giving us another opportunity to provide a more enjoyable stay.Sincerely,Hotel Management
Breakfast was terrible
Business response:
Dear Guest, We sincerely regret that your experience did not meet your expectations. Our team is dedicated to providing a comfortable environment for all guests, and we acknowledge that we fell short during your visit. Your feedback is invaluable to us, and we will thoroughly review it to implement improvements that will enhance the experience for future guests. Thank you for sharing your thoughts with us, and we hope you will consider giving us another opportunity to offer you a more enjoyable stay.Sincerely,Hotel Managemen... read more
The hotel was bad, better to walk past.
Business response:
Dear Guest, We sincerely regret that your experience did not meet your expectations. Our team is dedicated to providing a comfortable environment for all guests, and we acknowledge that we fell short during your visit. Your feedback is invaluable to us, and we will thoroughly review it to implement improvements that will enhance the experience for future guests. Thank you for sharing your thoughts with us, and we hope you will consider giving us another opportunity to offer you a more enjoyable stay.Sincerely,Hotel Managemen... read more
It was noisy at night. People were screaming.
Business response:
Dear Andrei, Thank you for your valuable feedback regarding your recent stay. We regret that disruptive sounds impacted your visit during the night. We understand the importance of a peaceful environment for a comfortable experience, and we sincerely apologize for any inconvenience caused. Your comments have been shared with our team as we work to enhance guest comfort. We appreciate your insights and hope to welcome you back for a more tranquil visit.Sincerely,Hotel Management
Business response:
Dear Steven, Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet your expectations. Our goal is to provide every guest with a comfortable and enjoyable stay, and we regret that we fell short in your case. If you would like to share more details about your experience, it would help us address any concerns and work toward improving for future guests. We hope for the opportunity to provide a better experience in the future.Sincerely,Hotel Management
Horrible La 1ère chambre était juste horrible. Des voisins ultra bruyants, qui se sont battus 2 fois pendant la nuit (le "mari" a même dormi dans la voiture), ça fume de la majijane, alcool, d'autres voisins complètement défoncés, ça a klaxonné toute la nuit. La chambre très sale et dans un très mauvais état et odeur d'urine à côté du lit. Le canapé lit était juste horrible, impossible que mon fils y dorme, très sale et très usé !! Chambre 251. Nous avons des le matin (nous y dormions 3 nuits), demandé à changer. Nous avons ... read more
Business response:
Dear Sylvine, Thank you for staying with us and for sharing your detailed feedback. We sincerely apologize for the noise disturbances and overall condition of your initial room. That is certainly not the experience we want for our guests. While we’re glad the second room was an improvement, we regret that your stay did not start on a positive note. We understand how frustrating it must have been and appreciate your patience. Your concerns will be addressed with our team to ensure such instances are not repeated. We are conti... read more
Frequently asked questions about Extended Stay America - Arlington
How is Extended Stay America - Arlington rated?
Extended Stay America - Arlington has a 3.1 star rating with 1,444 reviews.
When is Extended Stay America - Arlington open?
Extended Stay America - Arlington is open now. It will close tomorrow at 12:00 a.m.