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Extended Stay America - Arlington
- Hotels
- Arlington, TX
About this business
Location details
1221 N. Watson Rd., Arlington, TX, 76006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No me gusto... sorry
Business response:
Dear Karla, Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet your expectations. Our goal is to provide every guest with a comfortable and enjoyable stay, and we regret that we fell short in your case. If you would like to share more details about your experience, it would help us address any concerns and work toward improving for future guests. We hope for the opportunity to provide a better experience in the future.Sincerely,Hotel Management
Didn’t have elevator
Business response:
Dear Audrey, Thank you for choosing us and for your feedback at Extended Stay America! While we understand the inconvenience of the absence of an elevator, we hope we met your expectations in other aspects during your stay with us. Your comments are important to us, and we will keep them in mind as we strive to enhance our guests’ experiences. We look forward to welcoming you back in the future!Sincerely,Hotel Management
Business response:
Dear Guest for sharing your experience with us. We sincerely apologize for the issues you encountered, particularly with housekeeping and the cleanliness of the room. This is certainly not the standard we aim to uphold, and your feedback will be addressed with our housekeeping team to ensure immediate improvements. We regret any discomfort this caused and appreciate you bringing it to our attention. We hope you will allow us to provide a much better experience in the future.Sincerely,Hotel Managemen
Roaches everywhere. Didn’t stay because it was so disgusting
Business response:
Dear Guest for sharing your experience with us. We sincerely apologize for the issues you encountered, particularly with housekeeping and the cleanliness of the room. This is certainly not the standard we aim to uphold, and your feedback will be addressed with our housekeeping team to ensure immediate improvements. We regret any discomfort this caused and appreciate you bringing it to our attention. We hope you will allow us to provide a much better experience in the future.Sincerely,Hotel Managemen
Business response:
Dear Kristy,Thank you for sharing your experience with us. We sincerely apologize for the issues you encountered, particularly with housekeeping and the cleanliness of the room. This is certainly not the standard we aim to uphold, and your feedback will be addressed with our housekeeping team to ensure immediate improvements. We regret any discomfort this caused and appreciate you bringing it to our attention. We hope you will allow us to provide a much better experience in the future.Sincerely,Hotel Management
Business response:
Dear rodolfo,Thank you for sharing your experience with us. We sincerely apologize for the issues you encountered, particularly with housekeeping and the cleanliness of the room. This is certainly not the standard we aim to uphold, and your feedback will be addressed with our housekeeping team to ensure immediate improvements. We regret any discomfort this caused and appreciate you bringing it to our attention. We hope you will allow us to provide a much better experience in the future.Sincerely,Hotel Management
Worst experience ever. Room har strong paint odor. It was dirty. Asked to be moved and denied. My friend also booked a room via another site, had better room and it was much better. Im guessing Expedia customers get worst rooms. Police presence at night. Very shady. Never again.
Business response:
Dear Jose,Thank you for sharing your experience with us. We sincerely apologize for the issues you encountered, particularly with housekeeping and the cleanliness of the room. This is certainly not the standard we aim to uphold, and your feedback will be addressed with our housekeeping team to ensure immediate improvements. We regret any discomfort this caused and appreciate you bringing it to our attention. We hope you will allow us to provide a much better experience in the future.Sincerely,Hotel Management
After a thorough check of the bed we decided to stay. We immediately saw water bug/ beetles. In the bathroom, on the walls, in the creases of doors
Business response:
Dear Naomi,Thank you for your feedback. We sincerely apologize for the pest issues you encountered during your stay. We understand how unsettling this experience must have been and assure you that we take such matters seriously. Your comments will be addressed with our maintenance team to ensure appropriate measures are taken to prevent future occurrences. We appreciate your understanding and hope to have the opportunity to provide you with a more comfortable experience in the future.Sincerely,Hotel Management
House keeping will come in your room forcing you out of your past 11 but they have a late check out charge which applies after 12pm. It doesn’t matter if you’re in the shower or not. They also do not wash the brown cover between guest they removed all dirty laundry from the room except that and placed it back on the bed for the next guest. Very nasty
Business response:
Dear Roshekia,Thank you for sharing your experience with us. We sincerely apologize for the issues you encountered, particularly with housekeeping and the cleanliness of the room. This is certainly not the standard we aim to uphold, and your feedback will be addressed with our housekeeping team to ensure immediate improvements. We regret any discomfort this caused and appreciate you bringing it to our attention. We hope you will allow us to provide a much better experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Arlington
How is Extended Stay America - Arlington rated?
Extended Stay America - Arlington has a 3.1 star rating with 1,474 reviews.
When is Extended Stay America - Arlington open?
Extended Stay America - Arlington is open now. It will close tomorrow at 12:00 a.m.