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Extended Stay America - Arlington - Six Flags
- Hotels
- Arlington, TX
About this business
Location details
2420 E. Lamar Blvd., Arlington, TX, 76006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Never again. Dirty, roaches everywhere, sink broken, cabinets broken, room was just dirty no one cleaned that room, was trashed Location close to six flags
Business response:
Dear Mia, We apologize for the experience you had during your stay. Your feedback is concerning, and we take cleanliness and maintenance seriously. This falls short of our standards, and we are addressing these issues with our team immediately to ensure they do not recur. Please accept our sincerest apologies for the inconvenience caused. We value your feedback and hope you will consider giving us another opportunity to provide you with a more pleasant stay in the future. Sincerely, Hotel Management
Disappointing
I will never stay there again or ever recommend it It was very dirty. The pictures look like the hotel the breakfast consisted of cold coffee, and the thermos and Sam wholesale muffins. The room smelled horrible paint was peeling off the walls in the hallway the shower into not working. It was the most awful experience of my life. Location
Business response:
Dear Lisa, We apologize for the disappointing experience you had during your stay. Your feedback about cleanliness, breakfast, and maintenance issues is concerning, and we regret that we did not meet your expectations. We take your comments seriously and will address them with our housekeeping and maintenance teams to ensure improvements are made. Providing a comfortable and enjoyable stay is important to us, and we apologize for any inconvenience caused. Your satisfaction is our priority, and we hope to have the opportunity... read more
Very Poor
Bad
The bed has urine, it’s 🤮🤮🤮 It’s a garbage hotel It’s a a garbage hotel
Business response:
Dear Adela, Please accept our apologies for your allotted suite not being up to your expectations and for any inconvenience this undoubtedly caused. We understand how important it is to have a clean, well-maintained room, and we’re sorry for being unable to make that happen for you. We have discussed your concerns with our housekeeping team to ensure all rooms are thoroughly inspected before allocating to future guests. Once more, we apologize and hope you will allow us to redeem ourselves in the future. Sincerely Hotel Mana... read more
Very Old Hotel, that needs a facelift and fumigation to rid the bed bugs We tried 3 rooms, due to the fact that each one was infested with Bed Bugs and we had to move out of the hotel to a more modern and newer hotel!!! As it was a health hazzard.... One thing in favor of the hotel was at least the manager actually appologized to us and refunded all our money, which I find decent and honest. So I thank the manager for being truthful. I am sure that he wilñl do his best to fumigate the rooms whicha re at risk, thankyou to him... read more
Business response:
Dear David, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. Sincerely Hotel Management
I will not be coming back The room and hall smelled like Roman noodles, the beds was not comfortable, my stay was planned for weeks and my room didn’t have enough beds, I had to bring in an air mattress for my kids, roaches on walls and floors ,the ac leaked on the floor so the whole side of one of the beds floor was wet. The toilet seat was broke so you set on it and the whole seat slides off. It was close to six flags
Business response:
Dear Emily, We regret to learn about your disappointing experience during your recent stay with us. We sincerely apologize for any inconvenience caused by the condition of your room. Your feedback regarding the room odor, bed comfort, bed allocation, cleanliness, and maintenance issues is concerning and does not reflect the standards we strive to uphold. Please be assured that your comments have been shared with our management team for immediate action and improvement. We understand the importance of a comfortable and enjoya... read more
Disappointing There were things missing in the room and the room had things broken in it. I believe this hotel needs to be looked out and have repairs done to it. It was not what we expected by looking at website. So we really was disappointed.
Business response:
Dear Joyce, We apologize for the disappointment you experienced during your stay. Our goal is to provide accommodations that meet and exceed expectations, and we regret that this was not your experience. The missing and broken items in your room are concerning; we will address them immediately with our maintenance team. Your feedback is invaluable in helping us improve our services and facilities. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better stay in t... read more
Frequently asked questions about Extended Stay America - Arlington - Six Flags
How is Extended Stay America - Arlington - Six Flags rated?
Extended Stay America - Arlington - Six Flags has a 2.6 star rating with 1,514 reviews.
When is Extended Stay America - Arlington - Six Flags open?
Extended Stay America - Arlington - Six Flags is open now. It will close tomorrow at 12:00 a.m.