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Extended Stay America - Asheville - Tunnel Rd.
- Hotels
- Asheville, NC
About this business
Location details
6 Kenilworth Knoll, Asheville, NC, 28805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall the room was okay. The refrigerator kept making some odd noises. If you need anything for the kitchen you have to ask at the front desk (no dishes, glasses, etc..).
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We’re glad to know your overall stay was satisfactory, though we apologize for the noise from the refrigerator and the inconvenience of requesting kitchen items separately. Our setup is designed to ensure all cookware and utensils are freshly sanitized for each guest, but we understand this may cause a minor inconvenience. Your comments have been shared with our maintenance team. We appreciate your understanding and hope to provide you with an even better expe... read more
Safe area for car.
Business response:
Dear George, We’re glad to hear that you felt secure parking your vehicle during your stay! Providing a safe and convenient environment for our guests is always a priority. Thank you for sharing your feedback and for choosing Extended Stay America. We look forward to welcoming you back for another comfortable and worry-free visit in the future. Sincerely, Hotel Management
The staff was very friendly outgoing n very attentive. The room is very clean just missing a hair dryer. If I had known there was no dryer I would have brought mine from home but other than that the room was great. I’d stay here again !!
The staff called before my stay to let me know the satellites were down so no tv but i was ok with that. They gave me a discount for it. It was clean except for the floor. My feet were black 5 minutes after walking around barefoot. I like the fact that it had a small kitchen if we were staying longer that would be nice. And they're pet friendly!
Business response:
Dear Andrea, Thank you for taking the time to share your experience at Extended Stay America. We are glad our team was able to connect with you before your stay regarding the TV service and that the discount provided was helpful. It’s great to know you appreciated the cleanliness overall, the convenience of the in-room kitchen, and our pet-friendly environment. We do apologize for the floor cleanliness and will review this with housekeeping to ensure improvements. Your feedback is invaluable in helping us enhance guest satis... read more
Great
Frequently asked questions about Extended Stay America - Asheville - Tunnel Rd.
How is Extended Stay America - Asheville - Tunnel Rd. rated?
Extended Stay America - Asheville - Tunnel Rd. has a 3.6 star rating with 2,103 reviews.
When is Extended Stay America - Asheville - Tunnel Rd. open?
Extended Stay America - Asheville - Tunnel Rd. is open now. It will close tomorrow at 12:00 a.m.