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Extended Stay America - Asheville - Tunnel Rd.
- Hotels
- Asheville, NC
About this business
Location details
6 Kenilworth Knoll, Asheville, NC, 28805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bed frame was very unstable. Then In the middle of the night, when I went into the bathroom, there were puddles on the floor. Went to shut the water off, but neither the sink nor the toilet were leaking. Had to use all my towels.
Business response:
Dear Liam, We are sorry about your experience. Your comfort is important to us, and we regret any inconvenience caused by the bed and the maintenance issues you encountered. Please accept our apologies for the disruption to your stay, and we will ensure that our team addresses these matters promptly. Your feedback is valuable, and we hope to provide you with a more enjoyable experience.Sincerely,Hotel Management
Parking lot is huge and free… only one run in with a homeless man and that’s because I went out to my car at 3 am to smoke and he was next door screaming. This hotel is 4 minutes from downtown Asheville and has over five food options, didn’t know the room comes with a full fridge and a stove and a sink or I might’ve brought more food!! Bed was definitely uncomfortable but thankfully the rest of the room made up for the bed being so hard
First Time This was our first experience in NC and to stay at an extended stay establishment and we were impressed. For the price and location you cannot let it go. Cool ac Hot hot water Wifi/free on site parking Kitchenettes available Spacious
Business response:
Dear Ashley, Thank you for choosing Extended Stay America and for your fantastic review. We take pride in offering outstanding service to all our guests, and we are glad to know that you were pleased with everything we offered. We appreciate all of your feedback and look forward to your next visit. All the best.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Asheville - Tunnel Rd.
How is Extended Stay America - Asheville - Tunnel Rd. rated?
Extended Stay America - Asheville - Tunnel Rd. has a 3.6 star rating with 2,137 reviews.
When is Extended Stay America - Asheville - Tunnel Rd. open?
Extended Stay America - Asheville - Tunnel Rd. is open now. It will close tomorrow at 12:00 a.m.