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Extended Stay America - Asheville - Tunnel Rd.
- Hotels
- Asheville, NC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6 Kenilworth Knoll, Asheville, NC, 28805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall well not be staying here again. The location is okay however its not very tourist friendly. The hotel staff was friendly enough. The room appeared clean but after some time it was apparent there was an ant problem. Several ants were coming in from somewhere - should invest in pesticides to reduce such a nasty experience.
Business response:
Dear Guest, Thank you for taking the time to share your experience with us. While we’re glad you found our staff friendly and the room initially clean, we sincerely apologize for the issue you encountered with ants during your stay. This is certainly not the experience we want any guest to have, and we assure you that we take pest concerns seriously. Our team is already looking into this matter, and we’ll be working closely with our pest control service to address and prevent any future occurrences.Thank you again for bringi... read more
Studio is a perfect type of stay. Large refrigerator, stove, and a countertop to use. Breakfast was nothing to be called breakfast except for coffee! Bathroom floors and tub curtains could get some love and better cleaning. Close to everything.
Business response:
Dear Guest, Thank you for taking the time to share your thoughts regarding your stay. We’re pleased to learn you found the studio setup ideal for your needs, appreciating the well-equipped kitchenette and ample workspace. Your positive remarks on our convenient location are also noted. However, we regret that the cleanliness and breakfast offerings did not meet your expectations. Your feedback is invaluable and will be passed along to our team for prompt review and improvement. We remain committed to enhancing every aspect o... read more
Very good customer service
Business response:
Dear Guest, Thank you for the kind words! We're so glad to hear you had a great experience with our customer service. We always strive to ensure our guests feel cared for, and it’s wonderful to know we succeeded. It was a pleasure hosting you, and we look forward to your next stay at Extended Stay America. Sincerely, Hotel Management
Perfect
Frequently asked questions about Extended Stay America - Asheville - Tunnel Rd.
How is Extended Stay America - Asheville - Tunnel Rd. rated?
Extended Stay America - Asheville - Tunnel Rd. has a 4.2 star rating with 1,474 reviews.
When is Extended Stay America - Asheville - Tunnel Rd. open?
Extended Stay America - Asheville - Tunnel Rd. is open now. It will close tomorrow at 12:00 a.m.