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Extended Stay America - Asheville - Tunnel Rd.
- Hotels
- Asheville, NC
About this business
Location details
6 Kenilworth Knoll, Asheville, NC, 28805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff called before my stay to let me know the satellites were down so no tv but i was ok with that. They gave me a discount for it. It was clean except for the floor. My feet were black 5 minutes after walking around barefoot. I like the fact that it had a small kitchen if we were staying longer that would be nice. And they're pet friendly!
Business response:
Dear Andrea, Thank you for taking the time to share your experience at Extended Stay America. We are glad our team was able to connect with you before your stay regarding the TV service and that the discount provided was helpful. It’s great to know you appreciated the cleanliness overall, the convenience of the in-room kitchen, and our pet-friendly environment. We do apologize for the floor cleanliness and will review this with housekeeping to ensure improvements. Your feedback is invaluable in helping us enhance guest satis... read more
Great
Very clean and had what we needed for our stay. Front desk staff are all helpful and friendly. The location is super convenient to everything we wanted to do in Asheville for the week, and the best price I found.
The staff is wonderful!
Business response:
Dear Caitlyn, Thank you so much for recognizing the staff’s outstanding service! We’re thrilled to hear that they made such a positive impact during your stay. Providing a welcoming and helpful experience is our priority, and we’re grateful to have team members who go the extra mile. We’ll be sure to pass along your kind words! Extended Stay America looks forward to welcoming you back for another great experience in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Asheville - Tunnel Rd.
How is Extended Stay America - Asheville - Tunnel Rd. rated?
Extended Stay America - Asheville - Tunnel Rd. has a 3.6 star rating with 2,137 reviews.
When is Extended Stay America - Asheville - Tunnel Rd. open?
Extended Stay America - Asheville - Tunnel Rd. is open now. It will close tomorrow at 12:00 a.m.