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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
6 Kenilworth Knoll, Asheville, NC, 28805, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Parking lot is huge and free… only one run in with a homeless man and that’s because I went out to my car at 3 am to smoke and he was next door screaming. This hotel is 4 minutes from downtown Asheville and has over five food options, didn’t know the room comes with a full fridge and a stove and a sink or I might’ve brought more food!! Bed was definitely uncomfortable but thankfully the rest of the room made up for the bed being so hard
First Time This was our first experience in NC and to stay at an extended stay establishment and we were impressed. For the price and location you cannot let it go. Cool ac Hot hot water Wifi/free on site parking Kitchenettes available Spacious
Business response:
Dear Ashley, Thank you for choosing Extended Stay America and for your fantastic review. We take pride in offering outstanding service to all our guests, and we are glad to know that you were pleased with everything we offered. We appreciate all of your feedback and look forward to your next visit. All the best.Sincerely,Hotel Management
Room wasn’t clean and we never got the dishes and utensils we requested. They also double charged us for the room. The area around the property is abandoned and seems unsafe.
Business response:
Dear Joshua, Thank you for sharing your experience. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur in the future.Sincerely,Hotel Management
Excellent would stay there Shaina and again
Our stay was good room clean staff friendly The only complaint I have is when we checked in the lady double charged my credit card and still waiting on refund!
Business response:
Dear Sherie, Thank you for staying with us and reviewing your experience. While we are pleased that you enjoyed your stay and loved the clean suite and hospitable staff, we apologize for the billing concerns and the inconvenience this must have caused. Our team will be reviewing the details of your stay and the billing process to ensure that any mistakes are corrected and that this does not happen again in the future. Meanwhile, please feel free to reach out to us directly at the hotel to discuss your concerns further and fi... read more
Extended Stay America - Asheville - Tunnel Rd. has a 4.2 star rating with 1,410 reviews.
Extended Stay America - Asheville - Tunnel Rd. is open now. It will close tomorrow at 12:00 a.m.