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Extended Stay America - Asheville - Tunnel Rd.
- Hotels
- Asheville, NC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6 Kenilworth Knoll, Asheville, NC, 28805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff are very accommodating We end up in a room with someone smoking but since we checked in at midnight there was no more available room. The next day the the staff are very helpful and moved us to smoke free room.
Business response:
Helen, it is good to read your positive review of your recent stay at Extended Stay America. We are sorry for the issues you encountered with your previous room but are glad you were happy with the accommodations provided to you later by our attentive associates. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your visit. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we ... read more
It was acceptable
Front desk was very nice and attentive upon our arrival. As we went out for the afternoon she spoke up as we were leaving to tell us to have fun. The room was clean. And believe it or not, they have good toilet paper, not the cheap thin stuff most places have.
Business response:
Thank you for the glowing review of Extended Stay America. It is our pleasure to know you liked our spotless accommodations and were impressed by the service provided by our courteous associates. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
A few things missing, but overall really good Overall a really nice, clean place with great service. However: No hair dryer Pillows were really uncomfortable No conditioner Oatmeal and coffee served but no milk offered Other than that it was really good and I’d stay again.
Frequently asked questions about Extended Stay America - Asheville - Tunnel Rd.
How is Extended Stay America - Asheville - Tunnel Rd. rated?
Extended Stay America - Asheville - Tunnel Rd. has a 4.2 star rating with 1,449 reviews.
When is Extended Stay America - Asheville - Tunnel Rd. open?
Extended Stay America - Asheville - Tunnel Rd. is open now. It will close tomorrow at 12:00 a.m.