Extended Stay America - Asheville - Tunnel Rd.

Business response:

It is a pleasure to review your comments for Extended Stay America. We are thrilled to know you liked the service provided by our friendly associates and that you had a relaxing and comfortable stay at our well-maintained hotel. We appreciate your praises and look forward to hosting you soon. Sincerely, Hotel Management 

Business response:

Thank you for being a guest at our property. It was a pleasure to know you enjoyed the comfort of your well-equipped suite which made you feel you received good value. It was a delight reading your feedback, and we look forward to your next visit to Extended Stay America. Sincerely, Hotel Management 

Business response:

Scott, thank you for reviewing your experience at Extended Stay America. We are thrilled that everything went well during your stay and that you were highly impressed with the service delivered by our courteous associates at the front office. We appreciate your rating and look forward to your return visit. Sincerely, Hotel Management 

Business response:

Thank you for evaluating your stay with us. We are glad you had a pleasant stay overall. However, we regret our beds were not to your comfort. Please know our front desk is always available to help you make the most out of your stay, and we would have been happy to resolve the issue while you were here. We encourage you to try us again in the near future. We are confident you will enjoy a better stay. Sincerely, Hotel Management 

Business response:

Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our front desk staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

We appreciate your terrific review of Extended Stay America. Hospitality is what we do best, and we thank you for acknowledging our efforts. We will certainly relay your comments to the Front Desk team! Thank you for staying with us and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America. We are delighted to know you loved our clean hotel and were pleased with our location. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are happy you were pleased with our convenient location and courteous staff. We are also glad your family enjoyed your stay overall. However, we are sorry for some issues that inconvenienced you. Your comments have been shared with our team and appropriate actions will be taken. We hope you will stay with us again whenever you return to the area. Sincerely, Hotel Management