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Extended Stay America - Asheville - Tunnel Rd.
- Hotels
- Asheville, NC
About this business
Location details
6 Kenilworth Knoll, Asheville, NC, 28805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Efficient friendly check-in with Molly. I also enjoyed the full sized refrigerator.
Business response:
Dan, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your stay at our hotel. We are also glad you liked the full-size fridge. We also appreciate you mentioning our staff member Molly and will be sure to share your kind comments with her. It was a pleasure having you as our guest, and we hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for staying! We hope you come back soon!
Friendly staff. Hotel had an odd smell throughout. Pretty much everything you would think would be in an extended stay hotel room was NOT in the room and was told at the front desk that “because of sanitation purposes” those things are available, however must be requested at the front desk. Hair dryer, coffee maker, any and all kitchen items...you name it. Not impressed.
Business response:
Erin, thank you for being our guest at Extended Stay America. We're glad to know you were pleased with the service provided by our associates, but we're sorry for the odor you experienced while you were here. Your feedback has been shared with our housekeeping team, and we're working with them so we can redouble our efforts to remove the smell from our property. Also, know the kitchenware for your room is available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to our guests upon r... read more
Business response:
Thank you for staying with! We hope you come back soon!
Business response:
Thank you for staying with us! Please come back soon!
Business response:
We appreciate your business and would love your feedback. Please speak to the front desk about how we can improve. Thank you for choosing Extended Stay Asheville
The staff was super nice and open when greeting and getting me accomidated, front desk was very patient when I was getting my money situated. I thought the room was nice and clean but the bathroom could have been a little bit cleaner, and i thought there could have been more bathing soaps as far as body wash/bar soap, conditioners, body lotion etc. The brekfast wasn't bad but the website was a little misleading as it just said breakfast but not how it was a "grab-and-go" kind of breakfast.
Business response:
Thank you for your feedback. We appreciate you choosing Extended Stay Asheville
Business response:
Thank you for choosing Extended Stay Asheville. We hope you come back soon
Frequently asked questions about Extended Stay America - Asheville - Tunnel Rd.
How is Extended Stay America - Asheville - Tunnel Rd. rated?
Extended Stay America - Asheville - Tunnel Rd. has a 3.6 star rating with 2,126 reviews.
When is Extended Stay America - Asheville - Tunnel Rd. open?
Extended Stay America - Asheville - Tunnel Rd. is open now. It will close tomorrow at 12:00 a.m.