Extended Stay America - Asheville - Tunnel Rd.

Business response:

Thank you for being our guest at Extended Stay America. We are delighted to know our location was ideal for your needs and that you were impressed with the service provided by our staff. It was a pleasure hosting you, and we look forward to serving you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and that you also found us to be of a good value in the area. Thanks again for your feedback, and we look forward to serving you again soon! Sincerely, Hotel Management 

Business response:

Thomas, thank you for sharing your kind rating. It is great to see you enjoyed your visit and that you were satisfied with all that we have to offer at Extended Stay America. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management 

Business response:

Michael, thank you for your rating. Although your overall visit was pleasant, we are sorry if any inconvenience was experienced while here. We hope you will give us another chance to impress you at a future date. Sincerely, Hotel Management 

Business response:

Thank you for selecting Extended Stay America for your visit and for sharing your comments. It is good to know that you liked our courteous associates and your clean & comfortable room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Michael, thanks for being a loyal guest of Extended Stay America. Making sure that every guest has an excellent experience is our #1 priority, and everyone on the team appreciates hearing these compliments. It was a pleasure serving you, and we look forward many more visits from you. Sincerely, Hotel Management 

Business response:

We appreciate you sharing your kind rating of Extended Stay America. It was a pleasure having you as our guest, and we look forward to seeing you again on your next visit to our area. Sincerely, Hotel Management 

Business response:

Bill, thank you for taking the time to post your review. We are pleased to know you had a nice stay with us and liked our convenient location. However, sincerely apologize that our facility fell short of your standards. Your feedback with regard to the condition of our property will be discussed with appropriate individuals in our organization to improve our future guest experiences moving forward. Please consider giving us an opportunity to make your next visit a better one. Sincerely, Hotel Management 

Business response:

Thank you for being a guest at our hotel. We are sorry for the issues you had while being here and regret the inconvenience it caused. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. Your comments will be shared with the team, and we will take the appropriate steps to prevent these issues from happening again. Your feedback is important to us, and we hope you will give us a second chance to make a better impression the next time you are in the area. Sincerely, Hotel Manag... read more