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Extended Stay America - Asheville - Tunnel Rd.
- Hotels
- Asheville, NC
About this business
Location details
6 Kenilworth Knoll, Asheville, NC, 28805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There is no breakfast as advertised.
Business response:
We do have a small grab and go breakfast in the lobby from 6-930 Coffee, muffins, breakfast bars, instant grits and oatmeal
Welcoming staff. However, at check-out the attendant was more absent than present. Spacious, clean room: an exceptional find for budget price.
Business response:
Thanks for being our guest at Extended Stay America. We are delighted to read you were impressed with your room and that you found us to be a good value. Your feedback in regard to service will be shared with our front desk so we can improve our guest experience. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Clean hotel, close to downtown This hotel was very clean, close to downtown Asheville (~$8 Uber/Lyft ride). Check-in was painless. There was no coffee maker in the room, which I thought was strange since it is an extended stay facility. I was informed the next morning that there were coffee makers available in the lobby. My only complaint is that the toilet seat was broken, like literally sideways when I walked into the room. I would stay here again.
Business response:
Thank you for staying at Extended Stay America. We are glad to read you liked our convenient location and well-kept property. Your feedback with regard to maintenance has been shared with our team to be more diligent in their efforts. Thanks for being our guest, and we look forward to serving you much better in the future. Sincerely, Hotel Management
Business response:
Thomas, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Excellent place to stay when traveling with a dog!
Business response:
Thanks for choosing Extended Stay America on your visit to our city. We are thrilled to read you liked our well-maintained property and that you were impressed with our pet-friendly policy. Reviews such as yours mean a lot! Thanks once more, and we look forward to welcoming you and your friend. Sincerely, Hotel Management
Business response:
Debra, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Stephanie, thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Business response:
Thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Asheville - Tunnel Rd.
How is Extended Stay America - Asheville - Tunnel Rd. rated?
Extended Stay America - Asheville - Tunnel Rd. has a 3.6 star rating with 2,099 reviews.
When is Extended Stay America - Asheville - Tunnel Rd. open?
Extended Stay America - Asheville - Tunnel Rd. is open now. It will close tomorrow at 12:00 a.m.