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Extended Stay America - Asheville - Tunnel Rd.
- Hotels
- Asheville, NC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6 Kenilworth Knoll, Asheville, NC, 28805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean hotel close to downtown I was there between Christmas and New Year's with my dog. All the downtown hotels were fully booked with jacked up prices. Extended Stay was 2 miles from downtown but very reasonably priced. Most importantly the room was clean and I felt comfortable staying there.
Business response:
Eric - It is so rewarding to read that you and your canine companion had such a welcoming and comfortable stay with us. I truly appreciate your comments regarding the cleanliness and location of our facility. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Nice people, clean comfortable room. It was fun and convenient.
Business response:
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that the room was to your liking and that the staff was friendly and accommodating. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Asheville Trip Staff treated me well. Wasn't able to check in on time due to staff shortage--typical of hotels today. Wasn't able to get the room that was reserved--disappointing, yet typical. HOWEVER, the staff quickly made adjustments and was able to give my party accommodations. They were confused again the next morning when they knocked on the door and wanted to know if we were going to check out. Of course they were wrong, I had prepaid for 2 nights. BUT, they quickly looked it up and were pleasant about admitting that ... read more
Business response:
I want to thank you for taking the time to post a review of your stay. I am so glad that you enjoyed your room, especially the kitchen, and our hotel's location. As well, while I it is great to know our staff provided you with great service, and quickly corrected their mistakes, I do apologize for the issues you experienced during your stay. In response, I am working with them to ensure that these types of situations are not repeated moving forward. The staff and I would like to thank you again for posting your review. We lo... read more
overall a good hotel for the price - didn't have many amenities but I didn't need them anyways a good hotel for just a place to sleep and hang out.
Nice place The room was ok. The hotel hallway had smell like old food or dirty Landry, however price was good and hotel was close too everything mall, places to eat and Biltmore.
Nice hotel, would stay again
Business response:
Jessi - I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you enjoyed the cleanliness and quietness of our hotel. I will make sure to share your response with our entire team. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Great Location, but not so good hotel. The location of the hotel was wonderful. When we checked in the front desk attendants were in another room behind closed doors and come stumbling out laughing as if they'd been doing something they shouldn't have. I had called the hotel prior to booking and was informed that only a certain amount of the rooms had been updated, so at check in I requested an updated room. The hotel attendant advised me then that the pictures online or on expedia or not actually what the rooms look like. S... read more
Business response:
Kelly - Thank you for your recent review of your stay. I am so disappointed that the cleanliness of your rooms were not up to par. Please accept my apology. Your comments were reviewed by the staff, and we will place close attention to the cleanliness of to make sure your experience is not repeated. Still, I am pleased you found our location to be convenient and the fully equipped kitchen to be an added value. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide yo... read more
Frequently asked questions about Extended Stay America - Asheville - Tunnel Rd.
How is Extended Stay America - Asheville - Tunnel Rd. rated?
Extended Stay America - Asheville - Tunnel Rd. has a 4.2 star rating with 1,411 reviews.
When is Extended Stay America - Asheville - Tunnel Rd. open?
Extended Stay America - Asheville - Tunnel Rd. is open now. It will close tomorrow at 12:00 a.m.