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Extended Stay America - Asheville - Tunnel Rd.

3.6
  • Hotels
  • Asheville, NC

About this business

HospitalityHotels

Location details

6 Kenilworth Knoll, Asheville, NC, 28805, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.62,139 reviews
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Anonymous 
11 years ago

It's Fine Some peeling paint in bathroom. Bed was comfortable. Clean. Good location equi-distant between Biltmore House and Grove Park Inn. As expected for reasonable price. 

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Lou 
11 years ago

Convenient for visit to Bella Vista We chose this hotel because of its proximity to Bella Vista, where we were visiting. The front desk staff were very pleasant and parking was easy. Our room was a good size and the kitchen area was certainly more than adequate.The recliner didn't work and the carpet felt damp. Everything thing else about the room was fine. Good (free) internet service, Regular TV selection with an accurate guide, plus HBO. The continental breakfast was limited, but there was very good coffee. Overall, I'd s... read more

Business response:

Thank you for taking the time to write a review of our hotel. I am glad that you enjoyed our location, our great staff and our parking availability. As well, it's great to hear that you were pleased with your spacious room, your fully equipped kitchen and our coffee. I will be sure to share your kind remarks with our team. Thank you for choosing Extended Stay America. We hope to see you again, should your travels bring you back to our area. 

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Signe 
11 years ago

Easy for a short stay Good price for a quick trip. 10 minute drive to downtown Asheville. 

Business response:

Thank you for taking the time to write a review of your stay. I'm so pleased that your experience was positive. It's great to hear that you enjoyed our rates and our location. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. 

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hello989 
11 years ago

Alright Clean room, cheaper, close to downtown. Served our needs--thought it was a little strange that I had to call and then go to the front desk to get soap, but they did provide it for free. 

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Georgia Tony 
11 years ago

Good location Good location right off the highway. Great value for the money 

Shyann Reilly's profile image
Shyann Reilly 
11 years ago

Room was nicely laid out with nice kitchen however the kitchen area was not clean. Didn't feel comfortable using dishes, microwave, or fridge due to lack of cleanliness. Bed was nice but blankets had stains. 

Anonymous's profile image
Anonymous 
11 years ago

Ok for the money 

Business response:

Thank you for taking the time to write a review of your stay. It's great to hear that you were pleased with the value of our hotel. We hope to see you again soon. 

Anonymous's profile image
Anonymous 
11 years ago
jason's profile image
jason 
11 years ago

drab, worn out rooms. good location. The furnishings and interiors really need updating. Grimy carpets. Tear them out, replace with hardwood and new desks. Shower needed some work too. No ice machines. Old smelly Ice in freezers. 

Business response:

Jason - Thank you for taking the time to write a review of your stay. Please accept our apologies that our hotel did not meet your expectations. I am working with the staff to ensure that our level of cleanliness is improved moving forward. Still, we are glad to know that we were able to accommodate you while visiting our area. Thank you again for your review. We hope you will stay with us again in the future, should your travels bring you back to our area. 

Frequently asked questions about Extended Stay America - Asheville - Tunnel Rd.

How is Extended Stay America - Asheville - Tunnel Rd. rated?

Extended Stay America - Asheville - Tunnel Rd. has a 3.6 star rating with 2,139 reviews. 

When is Extended Stay America - Asheville - Tunnel Rd. open?

Extended Stay America - Asheville - Tunnel Rd. is open now. It will close tomorrow at 12:00 a.m.