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Extended Stay America - Asheville - Tunnel Rd.
- Hotels
- Asheville, NC
About this business
Location details
6 Kenilworth Knoll, Asheville, NC, 28805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not a bad place for the cost, would be nice to be a little closer to downtown but you can still walk if you're so inclined. Front desk couldn't give any helpful info about public transportation. AC didn't seem to be working in the room. Never complain, just opened the windows since it was cool out, so not sure if they would have moved us or what.
Economical and plesant Works for someone that has a tight budget but still wants comfort and safety.
Business response:
I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you had a pleasant stay and that we were able to provide you with an affordable and comfortable room. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Was greeted at my 1 AM arrival with, "Don't tell me you're here for a room," I had a confirmation number in hand, and after an ordeal to figure out which room could possibly be mine, was told to check and see if it had been cleaned (?!). Very disorganized - someone was presumably sent to the same room number as mine, so I had to settle that in the morning (after repeatedly telling my almost-roommate at 3 AM that the room was in fact taken). Hotel is dated, but was clean and staff the next day was apologetic and explained the... read more
A nice stay Great place at an inexpensive rate. A quick drive to everything we needed.
No bells, no whistles, just a good place to stay This hotel was perfect for our purpose... a place to sleep and shower. We came to Asheville with an itinerary of things to do and didn't plan on spending much time in our room. We found the hotel to be clean and comfortable. The lobby looked like it had recently been redone because it was bright and modern. We didn't miss the "regular hotel extras" because we only stayed one night. We will use this hotel again.
Great hotel for the price The only bad things I have to say about this is that the room smelled funny and the complimentary breakfast was "grab and go," meaning that it was granola bars and fruit. Other than that, this was a great hotel to stay at. Modern furnishings and decor, super friendly staff, comfy bed, amazing water pressure! A 5-10 minute drive to most things in Asheville.
Hardest beds ever Satisfactory overall for decent price. Overall clean, but maintenance needed. Especially in the bathroom which was not vented well and had peeling paint and a bit of mold. Worst part was the bed. Had to take extra medicine for my back because of it. The neighborhood is central which is great, but be warned that this hotel is at the top of a dead end road and the bottom is by a creek and in heavy rains it is sometimes not passable. Also, don't expect breakfast beyond coffee, a granola bar and fruit. It's cal... read more
Business response:
Brandy - Thank you for your recent review of your stay. We appreciate the kind comments about the level of cleanliness at our hotel; however, we apologize that you did not find the bed in your room to be comfortable and that the bathroom in your room was in need of maintenance. In response to your feedback, our maintenance engineer will be making repairs in the bathroom. Please know, our bedding is chosen based on guests feedback. As we continue to make improvements in this area, we will definitely keep you feedback in mind.... read more
Frequently asked questions about Extended Stay America - Asheville - Tunnel Rd.
How is Extended Stay America - Asheville - Tunnel Rd. rated?
Extended Stay America - Asheville - Tunnel Rd. has a 3.6 star rating with 2,099 reviews.
When is Extended Stay America - Asheville - Tunnel Rd. open?
Extended Stay America - Asheville - Tunnel Rd. is open now. It will close tomorrow at 12:00 a.m.