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Extended Stay America - Atlanta - Alpharetta - Northpoint - West
- Hotels
- Alpharetta, GA
About this business
Location details
3329 Old Milton Pkwy., Alpharetta, GA, 30005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff and the manager were excellent. I will stay there again my next trip to Alpharetta
Business response:
Thank you for sharing a wonderful review of Extended Stay America. Our entire staff is committed to providing an exceptional service for every guest, and your feedback serves as an encouragement for us. We look forward to welcoming you again for another memorable experience. Sincerely, Hotel Management
The room didn’t seem clean. Also it wasn’t complete with towels. When I called to ask for some, I had to go to the front desk to get them. Hotel staff wasn’t very friendly.
Business response:
Thank you for choosing to stay at our hotel. We are pleased to know you had a pleasant visit. However, we are sorry for the service issues you had while being here and regret the inconvenience it caused. We have shared your concerns with our team to ensure no future guest experiences the same. Please know, fresh linens and towels along with any toiletries are always available at the front desk. We are grateful for the feedback you provided and we hope you will stay with us again soon. Sincerely, Hotel Management
Stayed for one night during a road trip to Florida.
Business response:
Thank you for being our guest. we are happy to know you loved the convenience of our location and that you had a good time here. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management
Business response:
Robert, thank you for staying at our hotel. Although your overall visit was pleasant, we are sorry if any inconvenience was experienced while here. We hope you will give us another chance to impress you on a future visit. Sincerely, Hotel Management
The hotel is in a quiet area, easy to find, and convenient to food, shopping, and entertainment. We were there attending an event at Verizon Amphitheater, and this location was perfect for that. The room was clean. The only thing for breakfast was coffee, and packaged granola bars, and packaged muffins. We booked the room for 4 people, but only had enough sheets and pillows for 2 (they gave me extra linen when I went back to the desk and asked).? My only complaint is that when we arrived (at approx 1:30pm after driving for 6... read more
Business response:
Amy, thank you for being our guest. Although you were impressed with our convenient location and your well-appointed room, we are sorry for the issues you experienced at the time of check-in. We will be sure to share your feedback with the entire team and will use it as a training tool to improve our performance. Please give us another opportunity to make a better impression on your next visit to our area. Sincerely, Hotel Management
Nice hotel reasonably priced Very nice and roomy. Enjoyed the clean room and that they had a recliner in the room
Business response:
Linda, thank you for posting your kind review of Extended Stay America. We are glad to read that you liked our affordable rates and your spacious room. It was our pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
Convenient for my needs The staff was very professional and kind. They we're all very helpful in every aspect. It was a great stay there. Thank you so much.
Business response:
Teresa, our entire team here at Extended Stay America would like to thank you for the positive comments about our hotel. We especially appreciate your kind remarks about our staff. We make every effort to provide the level of service you expect and deserve, so it is nice to hear when our efforts are recognized. We hope to welcome you back the next time you travel to our area. Sincerely, General Manager
Staff was wonderful. The situation that brought us there was challenging and the hotel manager was wonderful and helpful. She went above and beyond.
Business response:
Jessica, thanks for the outstanding review. We are delighted to read how much you enjoyed your stay and that our staff provided you with an excellent service. Thank you for acknowledging the efforts of our team, and I will surely share your compliments with them. It was our pleasure hosting you at Extended Stay America, and we look forward to welcoming you again soon. Sincerely, General Manager
Business response:
Lorena, thank you for staying with us. Our goal is to maintain the standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Atlanta - Alpharetta - Northpoint - West
How is Extended Stay America - Atlanta - Alpharetta - Northpoint - West rated?
Extended Stay America - Atlanta - Alpharetta - Northpoint - West has a 3.3 star rating with 1,573 reviews.
When is Extended Stay America - Atlanta - Alpharetta - Northpoint - West open?
Extended Stay America - Atlanta - Alpharetta - Northpoint - West is open now. It will close tomorrow at 12:00 a.m.