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Extended Stay America - Atlanta - Alpharetta - Northpoint - West
- Hotels
- Alpharetta, GA
About this business
Location details
3329 Old Milton Pkwy., Alpharetta, GA, 30005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Nora, it was a pleasure having you as our guest at Extended Stay America - Atlanta - Alpharetta - Northpoint - West. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, General Manager
Extended Stay This is an extended stay hotel. They really want you to check in for a few days to weeks and leave them alone. The first morning of our stay, the "Breakfast" was non-existant. We we told that the employee from the night left sick and that is the reason they could not get the breakfast out. Their materials state breakfast 6:00 to 9:30 am. At 8:00 they still hadn't figured out how to make coffee. The staff was almost rude to guests who were asking for the coffee. The next day, I found out their "breakfast" consis... read more
Business response:
Gerry, please accept our apologies for not living up to your expectations. Normally our staff does a terrific job of responding to our guests’ needs, and in your case, that did not happen. Your comments in regard to our grab-and-go breakfast have been shared with our Brand Leaders to assist them when determining new selections for future implementation. As an extended stay property, we do have our housekeeping service for the guests staying more than seven days, however, we are happy to offer you this service at a minimal fe... read more
Nice but dated Great location to the Avalon and Northpoint Community Church
Business response:
Thank you for your feedback about your stay with us. We are happy to note that our location was the highlight of your visit. It was a pleasure having you as our guest, and we hope to see you on your next visit to our area. Sincerely, General Manager
Get away Nice place , clean and the staff was real nice .
Business response:
Thank you for taking the time to share your experience. It is great to see you received great service from our staff and that you valued the cleanliness of our hotel. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Very convenient, clean, service was excellent.
Business response:
Thank you for sharing your experience. It is good to know you enjoyed how clean and convenient everything was at our hotel. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Very nice. Great value The suite was clean and comfortable. Good location and great price.
They checked someone else into my room while I was sleeping. Imagine that?
Business response:
Thank you for choosing to stay at our hotel. Please accept our sincere apology for the lack of attention at the front desk. Your experience is not indicative of the service we train our associates to provide. We have shared your feedback with my management team as we take your comments seriously, and our training will be revisited to ensure this does not happen again. We hope you will give us another chance to show you the hospitality you deserve on a future visit. Thanks again for being our guest. Sincerely, General Manage... read more
Frequently asked questions about Extended Stay America - Atlanta - Alpharetta - Northpoint - West
How is Extended Stay America - Atlanta - Alpharetta - Northpoint - West rated?
Extended Stay America - Atlanta - Alpharetta - Northpoint - West has a 3.3 star rating with 1,573 reviews.
When is Extended Stay America - Atlanta - Alpharetta - Northpoint - West open?
Extended Stay America - Atlanta - Alpharetta - Northpoint - West is open now. It will close tomorrow at 12:00 a.m.