Extended Stay America - Atlanta - Alpharetta - Northpoint - West

Shanna33 

on Expedia

9 years ago

Nonsmoking but rooms smell like smoke I stayed here twice, first time smelt like smoke and there were no towels in my room (luckily I had a basket full of towels I just washed before getting on the road, something told me to bring them). I complained about this a few days later after getting home and the lady offered me a free nights stay over the phone. Next time in Atlanta I stayed at this hotel and my room smelt like smoke again. I can stand it but the room should not say nonsmoking if it clearly is being smoked in. This ... read more

MANFRED Z. 

on Expedia

9 years ago

Great deal I arrived late and to my surprise I got upgarded. Was happy with all the comfort received for my money. The location was close the the main highway but still very quite- The only thing I could mention is the rather thin walls. I heard my neighbor's TV or the walking of the people on the higher floor. 

Nadine K. 

on Expedia

9 years ago

great place! great place for mid or long term stay. rooms only cleaned once a week. amazingly good mattress (if u have back problems like me). most staff friendly. recommended!!! 

Anonymous 

on Expedia

9 years ago

Very bare bones, clean the rooms once a week and you take out your own trash. 

Cathy T. 

on Expedia

9 years ago

Average trip Rooms and towels could have been cleaner. People were nice. Grab and go breakfast was uninspired. 

Sachin 

on Expedia

9 years ago

Good Hotel to Stay Stay was good. 

HERNAN 

on Expedia

9 years ago

Pretty good for the price! We don't understand people's complaints. We had an awesome stay for the price charged. Yes, breakfast is just a coffee, but you can't ask more for this price. The room is like a suite with everything you need to make your own food. Hotel is nice, clean and renovated. Location is great and the ladies from the front desk were awesome and friendly. I'd come back, for sure. 

Anonymous 

on Expedia

9 years ago

Staff needs re-training but hotel was clean. Hotel staff was not professional at all and did not seem to know what they were doing. I was first sent to a room that was not yet cleaned. They did upgrade me to a suite which was nice but upon check-out they tried to charge me for the suite price. Staff needs some additional training. Front desk clerk seemed stressed and confused. Said that breakfast was at 7 but when I went down at 7:20, there was no breakfast being served, other than cereal and coffee.