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Extended Stay America - Atlanta - Alpharetta - Northpoint - West
- Hotels
- Alpharetta, GA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3329 Old Milton Pkwy., Alpharetta, GA, 30005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great staff Nice facility. Simple yet nice. Great staff. Japhanie and Alicia were great staff to work with!
Business response:
Thank you for taking the time to share your experience. It is great to see you enjoyed our staff members and your overall stay. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
A very rude greeting We arrived to check in and were asked at "which address" was our reservation. We said we did not know there were two reservations and asked if he could just look us up by name in his computer and he said "no." He finally called to the building NEXT DOOR and was told that they had our reservation. So, we went next door and stood in the lobby for over 10 minutes before someone came to the front desk. When he did come to the front desk he was EXTREMELY rude - as if we had interrupted him and were inconvenie... read more
Business response:
The staff and I read your comments about your stay with us. I sincerely apologize that you arrived to our two locations and were greeted by 2 rude staff members. In response to your feedback, I am speaking with our staff and sharing your review with both team members. Thank you for sharing your experience with us. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Reasonable property Property was reasonably well taken care of, but there were some little things that could use improvement. Several things weren't working quite right - remote control, sink & shower nozzle. You had to go to the front desk to get dishes for the kitchen- it wasn't stocked prior to arrival. Two of the three desk clerks were very nice & helpful.
Clean place close to mall and shopping centers...very nice town!
Business response:
I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that our hotel was clean and in a convenient location to the mall and shopping centers. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Affordable hotel Affordable price for over night stay, breakfast could have been better it wasn't what I was expecting. Customer service was great.
Great weekend place to stay. My stay was comfortable and convenient. The morning breakfast was enjoyable.
Business response:
Thank you for sharing. I am glad to see you were provided with great customer service by our staff and you enjoyed your weekend at our hotel. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
bugs bugs bites, bugs flying around no plate/silverware because too many people requested before us (shouldn't they have enough for everyone???) Ok to stay for 1 2 night
Frequently asked questions about Extended Stay America - Atlanta - Alpharetta - Northpoint - West
How is Extended Stay America - Atlanta - Alpharetta - Northpoint - West rated?
Extended Stay America - Atlanta - Alpharetta - Northpoint - West has a 4.2 star rating with 861 reviews.
When is Extended Stay America - Atlanta - Alpharetta - Northpoint - West open?
Extended Stay America - Atlanta - Alpharetta - Northpoint - West is open now. It will close tomorrow at 12:00 a.m.