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Extended Stay America - Atlanta - Alpharetta - Northpoint - West
- Hotels
- Alpharetta, GA
About this business
Location details
3329 Old Milton Pkwy., Alpharetta, GA, 30005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Cynthia, thank you for staying at Extended Stay America. We are glad to know we were able to impress you with our service and facilities. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager
Four night stay.. Our room served our needs with convenience to areas we needed to visit. The staff was accommodating, but we had to ask for what we needed. We felt we got what we expected for the price.
Business response:
Richard, thank you for sharing your experience at Extended Stay America - Atlanta - Alpharetta - Northpoint - West. We are glad to read that you had a good time here and loved the good value we offer for the price. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, General Manager
Nice Stay The Staff was friendly. The room was clean. We didn't go to breakfast but we walked thru the parking lot to the Huddle House. Having a full size fridge, microwave and stove top was convenient. the kids enjoyed the pool. We were there for a baseball tourney so the laundry room was great. You do need to go ask the front desk for any of the kitchen supplies and to trade in towels for clean ones. But it is easy to do and the staff was prompt
Business response:
Jamie, thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America - Atlanta - Alpharetta - Northpoint - West. It's so nice to read how much you enjoyed your stay, and we are happy you were impressed with our service, accommodations, and facilities. Thanks again for being our guest, and we look forward to your next visit. Sincerely, General Manager
good
Business response:
Winston, we appreciate you sharing your kind rating of Extended Stay America - Atlanta - Alpharetta - Northpoint - West. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, General Manager
great room, staff was very helpful
Business response:
Cynthia, thank you for selecting Extended Stay America - Atlanta - Alpharetta - Northpoint - West for your visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thank you for being our guest and we look forward to seeing you in the future! Sincerely, General Manager
Its a decent place to stay. I would have liked little more cleanliness.
Business response:
Thank you for choosing Extended Stay America - Atlanta - Alpharetta - Northpoint - West and for letting us know you had a pleasant stay. Your feedback is of utmost value to us as it will help us to improve. It was our pleasure hosting you, and we hope to have the opportunity to serve you better in the future. Sincerely, General Manager
I received a complimentary upgrade to a suite and the service was great
Business response:
Thank you for your glowing review of Extended Stay America - Atlanta - Alpharetta - Northpoint - West. We are delighted to read you thoroughly enjoyed your comfortable suite along with our courteous service. Your feedback is much appreciated, and we look forward to welcoming you back soon. Sincerely, General Manager
There seemed to be not nearly as much of a problem with cogarette smoke as I've had with the other two locations. But
Business response:
Leslie, thank you for taking the time to post a review. We are glad to know you had a pleasant stay with us, but we also appreciate your observation and regret if any inconvenience is caused. We hope to have you as our guest again at Extended Stay America - Atlanta - Alpharetta - Northpoint - West in the near future. Sincerely, General Manager
Staff can't help with anything. Has no authorization for anything. Unwilling to call management to get help. Just shrugged shoulders. If management can't be available for issues, find competent people who can.
Business response:
Thank you for your candid evaluation. We apologize that we did not provide the responsive service you should have received from us. Our staff normally does a terrific job in providing attentive service, so we're sorry we dropped the ball during your visit. We will definitely be using your constructive feedback to step up our game. We hope you will consider a future stay, so we can better demonstrate our commitment to service excellence. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Atlanta - Alpharetta - Northpoint - West
How is Extended Stay America - Atlanta - Alpharetta - Northpoint - West rated?
Extended Stay America - Atlanta - Alpharetta - Northpoint - West has a 3.3 star rating with 1,648 reviews.
When is Extended Stay America - Atlanta - Alpharetta - Northpoint - West open?
Extended Stay America - Atlanta - Alpharetta - Northpoint - West is open now. It will close tomorrow at 12:00 a.m.