Extended Stay America - Atlanta - Gwinnett Place

Business response:

Steve, thank you for letting us know your visit at Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. Although from the rating it suggests you had a pleasant visit, we are sorry for the bug in your room. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent such issues in the future. Thank you again, and we hope to welcome you back in the future. Sincerely, Hotel Management 

Business response:

Dwayne, thank you for selecting Extended Stay America on your trip to our city. We are delighted to see your rating as it suggests you liked our offerings and that you had a great stay. Your constructive feedback regarding the upkeep of our property is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management 

Business response:

Thank you for staying at the Extended Stay America and for writing about your wonderful experience. The needs of our guests are indeed our top priority, and we are glad this is apparent in the quality of service you received. It was a pleasure hosting you, and we look forward to serving you again in the future. Sincerely, Hotel Management 

Business response:

Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management