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Extended Stay America - Atlanta - Gwinnett Place
- Hotels
- Duluth, GA
About this business
Location details
3390 Venture Pkwy. NW, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
friendly staff, don’t forget its EXTENDED stay Front desk was very nice and professional. Room was very clean. Had to remember entire families live here, so I was not surprised to find a roach in my room, even though the room was very clean. Also experienced kids running in the hallway. Quick business meeting so booked here mainly due to price but will stay at regular hotel next time.
Business response:
Asia, thank you for your review of our hotel. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked your spotless room and our Front Desk associates. However, we apologize for the disturbances you experienced while you here. Unfortunately, our Front Desk was not informed at the time, so we could have resolved the situation to ensure a more enjoyable stay for you. Thank you again for your candid feedback as this helps us to improve the experience for future guests. Sincerely, Hotel Managemen... read more
Nice and clean
Business response:
Norma, thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our spotless property. Thank you once again, and we hope to welcome you back soon. Sincerely, Hotel Management
ok. it was fine. I dont have much more to say about it
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
I would have been a better experience had we been checked on more via house keeping and given better information on property services
Business response:
Thank you for choosing our hotel for your stay. We would like to offer our apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future so we can prove this is not typical of our usual service. Sincerely, Hotel Management
Not clean. Poor service no cleaning too much noises
Business response:
Thank you for your review. We apologize for the cleanliness issues you encountered while you were here. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. We are also sorry for your disappointment with our housekeeping policy. Please know, since we are an extended stay property, we provide housekeeping services to guests who stay eight or more nights; however, these services are always available upon request for an additional fee. Please consider givin... read more
Frequently asked questions about Extended Stay America - Atlanta - Gwinnett Place
How is Extended Stay America - Atlanta - Gwinnett Place rated?
Extended Stay America - Atlanta - Gwinnett Place has a 3.4 star rating with 2,731 reviews.
When is Extended Stay America - Atlanta - Gwinnett Place open?
Extended Stay America - Atlanta - Gwinnett Place is open now. It will close tomorrow at 12:00 a.m.