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Extended Stay America - Atlanta - Gwinnett Place
- Hotels
- Duluth, GA
About this business
Location details
3390 Venture Pkwy. NW, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The location is good. The bedroom was good but smelled like Doritos.
Business response:
Yrene, thanks for taking the time to review your experience at our hotel. We are pleased to know you liked our location and had a good night's sleep in your cozy room. However, we apologize for the smell and your feedback has been discussed with our housekeeping team to review and action. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Home away from home This had been a nice place for me and my family we are between homes and this type of place helps a lot
Business response:
Patricia, thank you for making Extended Stay America your home away from home and for sharing your feedback. We are delighted to read how much you enjoyed your well-equipped suite and that you loved the service offered by our staff. It was a pleasure having you both as our guest, and we look forward to you and your families next visit when in the area. Sincerely, Hotel Management
Housekeeping Paid for housekeeping not completed. I asked to return because was showering not return attempt
Business response:
Thank you for choosing Extended Stay America and sharing your experience. We are delighted you had a great time with us and enjoyed your stay. However, I regret any inconvenience you had while here. Your business is appreciated, and we look forward to hosting you back soon. Sincerely, Hotel Management
Ok
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
It was s nice stay. The only thing microwave didnt work. And found some dead roaches
Business response:
Patrice, thank you for being our guest at Extended Stay America. We are pleased you had an overall nice stay, but we regret the inconvenience you experienced during your stay. Your feedback is of utmost value, and we will use it as a training tool to improve our performance moving forward. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
To bad there were roaches Staff was friendly and honest. There is no continental breakfast. Room looked great & bed was really comfortable but the bathroom had roaches. Really disappointed because I would have given them excellent on all scores if it wasn't for the bathroom.
Business response:
April, thanks for sharing your review online. We are pleased to know you liked the service provided by our staff and that you had a comfortable stay with us. However, we are we apologize as we missed providing you with an exceptional stay and gaining your highest marks. Your concern regarding the cleanliness of your room is shared with our housekeeping team to review and action. We hope you’ll choose us again on your next trip to our city. Sincerely, Hotel Management
Great place to stay Our stay was great. It's located right off the interstate also there are a Several different shopping areas and food places. The staff was friendly and very helpful I would recommend a hotel. Hotel and rooms were clean in the price was very reasonable.
Business response:
Conrad, thanks for the excellent feedback. We are thrilled to read you liked our convenient location which is closed to many restaurants and other spots of interest. Our entire team has appreciated you for recognizing their efforts in your review. On behalf of everyone here at Extended Stay America, we invite you to stay with us again. Sincerely, Hotel Management
Really enjoyed how comfortable, clean, and neat the rooms were.
Business response:
Joc, thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
The Place is oK I liked the place nice area clean for the most part. The trash could be emptied more often and I saw roaches.
Business response:
Thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we are sorry for the cleanliness issues you experienced while you were here. Please know your feedback has been shared with the entire team to ensure a review of our processes. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Gwinnett Place
How is Extended Stay America - Atlanta - Gwinnett Place rated?
Extended Stay America - Atlanta - Gwinnett Place has a 3.4 star rating with 2,641 reviews.
When is Extended Stay America - Atlanta - Gwinnett Place open?
Extended Stay America - Atlanta - Gwinnett Place is open now. It will close tomorrow at 12:00 a.m.