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Extended Stay America - Atlanta - Marietta - Powers Ferry Rd.
- Hotels
- Marietta, GA
About this business
Location details
2239 Powers Ferry Rd., Marietta, GA, 30067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Disappointed Doing renovations, not noted on description. Although a non-smoking facility, “old” smoke and musty smell cut our stay short. Employees were helpful with requests. Room floors needed mopping!)slippery/sticky) and bathroom sooe needed replacing bOverall disappointed with state of the facility.
Business response:
Dear Guest, Thank you for staying with us during your recent visit. We apologize for anything other than a perfect stay and are disappointed that our current remodeling impacted your stay in any way. We have discussed your comments with our team and will make changes to serve our guests better. We want every guest to have an exceptional, seamless visit, and we hope you will revisit so we can show you our devotion to outstanding hospitality in all areas of our hotel.Sincerely,Hotel Management
The place was very disgusting.
Business response:
Dear Jaquel, Thank you for taking the time to review your stay with us. We have immediately brought your experience to the attention of our housekeeping team for review and action. Our staff's top priority is to provide a clean environment for our guests, and we are sorry that did not happen during your stay. Please know this is not usual for us, and we do hope you give us another chance in the future.Sincerely,Hotel Management
Very very low end hotel/motel. Entire facility smells like smoke/mold. Staff was very nice. I ended up paying the extra to stay at the wingate close by.
Business response:
Dear Abdul, Please accept our apologies for not meeting your expectations during your recent visit. While we are pleased that you loved our team’s hospitable service, we are sorry for the condition of your guest room and any oversight in our hotel areas. We understand how important it is to have a clean room and one that is also free of smoke, and we’re sorry for not being able to make that happen for you. We are sorry that these issues compromised your stay, and we regret you ended up canceling with us. We are wholly commit... read more
Nothing
Business response:
Dear Pamela, Thank you for being our guest. We genuinely regret that you did not enjoy your stay, and we want to extend our apologies for not living up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience.Sincerely,Hotel Management
The room was clean but the furniture and rug was badly worn. There was a sewage smell in the hallway and the smell of marijuana in the hall where my son stayed. There were groups of people hanging out in the parking lot at night. This property is clearly a place for the transient population, but is not appropriate for travelers.
Business response:
Dear Mary, Thank you for sharing feedback about your recent stay. We know a fresh, clean hotel sets the tone for a wonderful stay; therefore, we sincerely regret this was not your experience. Our hotel is committed to ensuring cleanliness to all guests, and we will ensure this is addressed appropriately. We hope you will return on your next visit to the area so we can show you our commitment to outstanding experiences. Thank you again for your feedback. Sincerely,Hotel Management
dirty, roaches, poor service, almost no breakfast, weak internet service
Business response:
Dear Sahifa, It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action as we are committed to providing every guest with a wonderful experience. Thank you again for your candid feedback as this helps us to improve the experience for future guests. We truly appreciate your feedback.Sincerely,Hotel Managemen... read more
Frequently asked questions about Extended Stay America - Atlanta - Marietta - Powers Ferry Rd.
How is Extended Stay America - Atlanta - Marietta - Powers Ferry Rd. rated?
Extended Stay America - Atlanta - Marietta - Powers Ferry Rd. has a 3.3 star rating with 2,265 reviews.
When is Extended Stay America - Atlanta - Marietta - Powers Ferry Rd. open?
Extended Stay America - Atlanta - Marietta - Powers Ferry Rd. is open now. It will close tomorrow at 12:00 a.m.