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Extended Stay America - Atlanta - Perimeter - Crestline
- Hotels
- Atlanta, GA
About this business
Location details
905 Crestline Pkwy., Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Terrible Could be tbe worst hotel I’ve ever stayed in and I’ve travelled the world and stayed many very cheap and expensive hotels.
Business response:
Dear Joseph, Please accept our sincere apologies for the inconvenience you encountered during your stay. Your feedback is of utmost importance to us, and we take these matters seriously. We're committed to addressing concerns and ensuring guests receive the highest service and care. Your feedback will aid us in making necessary improvements. Please feel free to reach out for further assistance on the matter. We hope you will consider giving us another chance to provide you with the stay you deserve. Sincerely,Hotel Managemen... read more
The property is well kept very clean. I don’t like it do not have much parking no ice machine staff is horrible . Very noisy not to mention the 100.00 deposit that was suppose to be refunded at check out that they do not mention online . Only to find out refund of the deposit will be issued 3 to five days . Staff stated it will be refunded immediately and was not
Business response:
Dear Monica, Please accept our sincere apologies for the inconvenience and less-than-favorable experience you had at our hotel. We are very sorry that our service did not meet your expectations. Kindly note that refunds over 100.00 will be mailed by check within 14 days of departure after satisfactory inspection. We regret the miscommunication in between. We hope you consider this an isolated incident and return to enjoy the excellent stay you deserve. We wish you all the best with your travels. Sincerely,Hotel Management
The dirtiest hotel room I have ever stayed in. Black mold, stains and hair on the towels and sheets. The heat didn’t work on top of that and emitted a strong burning smell if turned on. I can’t speak for others but this was the worst night I’ve ever had in a motel.
Business response:
Dear Jordan, We are sorry about your disappointing experience and the unacceptable conditions you encountered during your stay. Cleanliness and guest comfort are our top priorities, and we deeply regret that we failed to meet those standards in your room. The issues you described are unacceptable. We have already addressed these concerns with our housekeeping and maintenance teams to ensure immediate corrective action. Your feedback is invaluable, and we hope you’ll allow us to make this right and restore your trust in the f... read more
Booked through Expedia, they don’t have a room I booked, they up charged me different room
Business response:
Dear Tam,Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will be taking the necessary steps to ensure the issues you described do not occur in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Perimeter - Crestline
How is Extended Stay America - Atlanta - Perimeter - Crestline rated?
Extended Stay America - Atlanta - Perimeter - Crestline has a 3.6 star rating with 2,438 reviews.
When is Extended Stay America - Atlanta - Perimeter - Crestline open?
Extended Stay America - Atlanta - Perimeter - Crestline is open now. It will close tomorrow at 12:00 a.m.