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Extended Stay America - Atlanta - Perimeter - Crestline
- Hotels
- Atlanta, GA
About this business
Location details
905 Crestline Pkwy., Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property was okay. Nothing about the property has been updated.
Business response:
Dear Dominique, Thank you for choosing us. It has always been our aim to provide a pleasant stay during your time with us, and we are happy you had one. However, we are sorry for any inconvenience. Our front desk team can help you improve your stay. Please return on your next trip and stay with us to have a better experience.Sincerely,Hotel Management
Roaches in my room.
Business response:
Dear Deon, We extend our sincere apologies for any disruptions experienced in your room. We diligently implement measures to prevent the presence of external insects as outlined. Our pest control provider adheres to a regular servicing schedule for our premises. Nevertheless, we will engage in discussions with them to ensure all necessary measures are taken to prevent future occurrences. We express regret for any inconvenience caused and sincerely appreciate your patience during this time.Sincerely,Hotel Management
I could not check in because there was $100 deposit that was not mentioned before I made the reservation and I did not have the hundred dollars to put down for a deposit
Business response:
Dear Michael, Thank you for reviewing our hotel. We are sorry for the inconvenience you had during your visit. We are sorry the deposit policy came as a surprise. Feedback such as yours helps us identify areas where we can improve. Please rest assured we will discuss your comments with our leadership team so we can provide you with a much more satisfying experience in the future. Thank you.Sincerely,Hotel Management
Not good. Too many items to note. Not worth my time to review. Shame.
Business response:
Dear Lord Tripp, We are sorry your stay with us was anything other than perfect, and we wish we could have had the opportunity to address your concerns while you were still here. Nothing is more important than ensuring our guests have a comfortable and relaxing stay, so we are sorry we could not make that happen for you. We hope you will consider staying with us again so we can provide you with the seamless stay you deserve.Sincerely,Hotel Management
Common areas look like they need a new paint. All the hotel smells like cigarettes. The room that I was in had holes on the wall and roaches in the pillows. I asked from another room and they didn’t have anything available so I checked out. The only good thing about this place was Edith she helped me get my refund and deposit back. Definitely wont be coming back.
Business response:
Dear Daniel, It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. Your concerns are important to us, and we want to ensure every guest has a positive experience. Please know that we take your feedback seriously and will make the necessary improvements to provide the best possible service. We hope you consider this an isolated incident and return for another stay.Sincerely,Hotel Management
The first room we were given at the property was unclean as the bed was not made at all, no linens in the restroom, and looked as though no one had visited the room. The gentlemen at the front kindly changed our rooms, when we arrived at the second one this was in nearly worse condition. It was as though someone simply made the bed and left. The floors were dirty to the point we had to have shoes on all times till we went to bed, mysterious sticky substance on the desk, and were missing a trash can.
Business response:
Dear Peyton, Thank you for taking the time to review our hotel. We were disappointed to read about the issues you encountered with your suite. We genuinely regret if we overlooked a few points in the preparation of the suite before your arrival, and we hope you will accept our apologies for any inconvenience this caused. This has been addressed accordingly, and we are very grateful for your patience. All of our associates are committed to providing the most comfortable accommodations, and we hope we have the opportunity to d... read more
Frequently asked questions about Extended Stay America - Atlanta - Perimeter - Crestline
How is Extended Stay America - Atlanta - Perimeter - Crestline rated?
Extended Stay America - Atlanta - Perimeter - Crestline has a 3.6 star rating with 2,438 reviews.
When is Extended Stay America - Atlanta - Perimeter - Crestline open?
Extended Stay America - Atlanta - Perimeter - Crestline is open now. It will close tomorrow at 12:00 a.m.