This profile has been claimed by the business owner or representative.
Extended Stay America - Atlanta - Perimeter - Crestline
- Hotels
- Atlanta, GA
About this business
Location details
905 Crestline Pkwy., Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Property was decent. Clean , comfortable and quiet. Staff was very rude and seem bothered to do their job. They will charge a 100 deposit , it wasn’t listed on Expedia , so just a heads up.
Business response:
Dear Jamie, Thank you for being our guest. It is nice to know you were pleased with the clean, comfortable hotel and enjoyed the quiet location. However, we are sorry for the surprise with the deposit policy that you were not aware of. In response to your review, we will instruct our front desk team to inform you about the policy at the check-in. It is general practice to collect deposits when paying the rent in cash. Further, we regret that the team was not attentive to your needs, and we will check with them to see what we... read more
Sheets had stained of pee old stain and they also had a fee of 100$ dollars
Business response:
Dear Liza, Thank you for your review. We apologize for your issues with the stained sheets and the unexpected deposit. While we strive to communicate our policies clearly and have posted them on our website so that our guests are well aware, we understand the importance of ensuring all guests are well-informed. Your feedback will be shared with our team so that these matters can be addressed promptly. Please accept our apologies for any inconvenience caused, and we appreciate you bringing this to our attention.Sincerely,Hote... read more
Shower is not working well. Desk was broken Ac was noisy Even to report the telephone is not working…
Business response:
Dear Mourya, Thank you for sharing your remarks. Our main motto is to serve our guests with a clean and comfortable atmosphere. Please accept our apologies for not making it this time. Also, we have strict quality control standards to prevent a situation like yours, but the room conditions you described are unacceptable and not representative of our quality standards. We will address this, and our housekeeping team will review the room. Further, we will instruct them to double-check the rooms before delivering them to the gu... read more
Absolutely smelled like marijuana...
Business response:
Dear Marisa, We want every guest to have a memorable stay and leave satisfied with their entire visit. We regret not meeting your expectations and apologize for any discomfort caused. Thank you for helping us enhance our hospitality, and we hope to be your hotel of choice the next time your travels bring you our way. We wish you all the best with your future travels.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Perimeter - Crestline
How is Extended Stay America - Atlanta - Perimeter - Crestline rated?
Extended Stay America - Atlanta - Perimeter - Crestline has a 3.6 star rating with 2,438 reviews.
When is Extended Stay America - Atlanta - Perimeter - Crestline open?
Extended Stay America - Atlanta - Perimeter - Crestline is open now. It will close tomorrow at 12:00 a.m.