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Extended Stay America - Austin - Northwest - Lakeline Mall

3.1
  • Hotels
  • Austin, TX

About this business

HospitalityHotels

Location details

13858 N US Hwy. 183, Austin, TX, 78750, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.11,884 reviews
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Eidy's profile image
Eidy 
2 years ago
Christopher's profile image
Christopher 
2 years ago

Smells. The room smells and the corridors smell. 

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Kathern 
2 years ago

Great location easy checkin and no issues with stay. Beside no pool 😢 

Business response:

Dear Kathern, Thank you for your feedback on your recent stay at Extended Stay America. We appreciate your positive comments about our convenient location and easy check-in process. We apologize for any inconvenience caused by the lack of a pool. We hope our other amenities made up for it. Please let us know if there is anything else we can do to make your future more pleasant. Thank you for choosing to stay with us.Sincerely,Hotel Management 

Anonymous's profile image
Anonymous 
2 years ago
Michael's profile image
Michael 
2 years ago

I was looking for a place to spend one night. Up in the morning and gone. They did have coffee and some small items to eat, not a full breakfast. 

Business response:

Dear Michael, Thank you for choosing us and reviewing your experience. We are happy our hotel served the purpose of your visit. However, we apologize we did not meet all your expectations. We continually strive to enhance our guest satisfaction, and your observations are greatly appreciated. We hope you will allow us the opportunity to host you again and provide you with the seamless stay you deserve.Sincerely,Hotel Management 

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thomas 
2 years ago

Ok 

Business response:

Dear thomas, Thank you for selecting Extended Stay America and taking the time to write a review. We were pleased that we exceeded your expectations during your visit to Austin. We appreciate you for being our guest, and if you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Sincerely,Hotel Management 

Tyree's profile image
Tyree 
2 years ago
caitlin's profile image
caitlin 
2 years ago

the room suited our needs just fine. the water in the shower never got got enough for my tastes but that's really my only "complaint" 

Alicia's profile image
Alicia 
3 years ago

A mi me pareció muy bien me gusto que está limpio y no fumaban ahí Estibo tranquilo el ambiente silencio descansamos muy bien 

Business response:

Dear Alicia, Thank you for staying with us at Extended Stay America. We are thrilled to receive your thoughtful review and that you found our hotel so comfortable and spotless. Your lovely compliments are shared with the team. It would be an honor to host you and your furry friend again when you return to the city. Have a wonderful day.Sincerely,Hotel Management 

Frequently asked questions about Extended Stay America - Austin - Northwest - Lakeline Mall

How is Extended Stay America - Austin - Northwest - Lakeline Mall rated?

Extended Stay America - Austin - Northwest - Lakeline Mall has a 3.1 star rating with 1,884 reviews. 

When is Extended Stay America - Austin - Northwest - Lakeline Mall open?

Extended Stay America - Austin - Northwest - Lakeline Mall is open now. It will close tomorrow at 12:00 a.m.