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Extended Stay America - Austin - Northwest - Lakeline Mall
- Hotels
- Austin, TX
About this business
Location details
13858 N US Hwy. 183, Austin, TX, 78750, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I did not like that I could hear the neighbor's t.v at 1:00 in the morning.
Business response:
Dear Celia, Thank you for being our guest. We are disappointed to learn that the actions of other guests affected your time with us. We certainly understand the frustrations this caused you, and we apologize for the inconvenience. Please know for future visits, our front desk is available around the clock to help make you as comfortable as possible and address these concerns. We are grateful for your feedback and hope you will return for the flawless stay you deserve.SincerelyHotel Management
Enjoyed our stay Everyone was really nice once we arrived. The only thing that would make sleep more comfortable is better pillows. Our back hurt through the night but other than that everything was clean.
Business response:
Dear Christopher, Thank you for staying with Extended Stay America and sharing your review. We are glad you felt welcomed upon arrival and that your overall experience was pleasant. However, we apologize for the discomfort you experienced with the pillows. We know how important it is to get a good night's sleep and rest well, so we're sorry we could not make this happen for you. Please be assured we will address this with the concerned for improvement. Thank you again for sharing your experience with fellow travelers, and we... read more
Nice Room was nice. Almost full kitchen with large refrigerator, microwave, two burner stove. It was clean and the bed was comfortable.
Business response:
Dear Kendall, We're pleased to hear that you had a nice experience at Extended Stay America. It's great to know you found your room clean and comfortable and appreciated the amenities in the almost full kitchen. We look forward to welcoming you back for another enjoyable stay.SincerelyHotel Management
It had a Refrigerator and cooktop. This is Healthier than processed take out food. It is Near highway 620 and us183's intersection. (walmart and lowes are extremely near)
Was good
Business response:
Dear Forrest, Thank you for choosing Extended Stay America! We're pleased to hear that you had a good experience during your stay with us. If you have any suggestions or specific feedback to help us improve further, please don't hesitate to share it. We look forward to welcoming you back in the future for another positive stay.Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - Northwest - Lakeline Mall
How is Extended Stay America - Austin - Northwest - Lakeline Mall rated?
Extended Stay America - Austin - Northwest - Lakeline Mall has a 3.1 star rating with 1,879 reviews.
When is Extended Stay America - Austin - Northwest - Lakeline Mall open?
Extended Stay America - Austin - Northwest - Lakeline Mall is open now. It will close tomorrow at 12:00 a.m.