This profile has been claimed by the business owner or representative.
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
13858 N US Hwy. 183, Austin, TX, 78750, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
This property is conveniently located and easy to access restaurants, and shopping centers. The facility is clean inside and outside. The staff is friendly, courteous, helpful, and professional.
Business response:
Dear Josephine, Thank you for taking the time to review your experience with us. We are glad you loved the convenience of our location, close to several eateries and shopping attractions in the area. Moreover, we are delighted to read that you had such a wonderful experience, from our clean accommodations to your interactions with our excellent team. We take pride in providing a clean and welcoming environment, so it's great to know our efforts have paid off. Thank you for taking time out of your day to recognize our efforts... read more
Smells. The room smells and the corridors smell.
Great location easy checkin and no issues with stay. Beside no pool 😢
Business response:
Dear Kathern, Thank you for your feedback on your recent stay at Extended Stay America. We appreciate your positive comments about our convenient location and easy check-in process. We apologize for any inconvenience caused by the lack of a pool. We hope our other amenities made up for it. Please let us know if there is anything else we can do to make your future more pleasant. Thank you for choosing to stay with us.Sincerely,Hotel Management
I was looking for a place to spend one night. Up in the morning and gone. They did have coffee and some small items to eat, not a full breakfast.
Business response:
Dear Michael, Thank you for choosing us and reviewing your experience. We are happy our hotel served the purpose of your visit. However, we apologize we did not meet all your expectations. We continually strive to enhance our guest satisfaction, and your observations are greatly appreciated. We hope you will allow us the opportunity to host you again and provide you with the seamless stay you deserve.Sincerely,Hotel Management
Ok
Business response:
Dear thomas, Thank you for selecting Extended Stay America and taking the time to write a review. We were pleased that we exceeded your expectations during your visit to Austin. We appreciate you for being our guest, and if you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Sincerely,Hotel Management
the room suited our needs just fine. the water in the shower never got got enough for my tastes but that's really my only "complaint"
Extended Stay America - Austin - Northwest - Lakeline Mall has a 4.2 star rating with 1,058 reviews.
Extended Stay America - Austin - Northwest - Lakeline Mall is open now. It will close tomorrow at 12:00 a.m.