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Extended Stay America - Austin - Northwest - Lakeline Mall
- Hotels
- Austin, TX
About this business
Location details
13858 N US Hwy. 183, Austin, TX, 78750, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There were some broken things in the room like the iron and the room seemed a tad outdated. But it was decent for the price. Staff is very friendly.
Business response:
Dear Jordan, Thank you for your feedback. We’re pleased to hear you found our staff friendly and appreciated the value of your stay. We apologize for the issues with the iron and any outdated aspects of the room. Your comments are valuable, and we will address these concerns with our maintenance team to make necessary improvements. We aim to provide a comfortable stay and hope to have the opportunity to better serve you on your next visit.Sincerely,Hotel Management
The management should ensure more dishes are available for the kitchen units. The room I stayed in could have been cleaner.
Business response:
DearDonna,Thank you for selecting Extended Stay America. Our aim is to meet and exceed our guests' expectations, and we are happy this was your case, too. However, we are sorry for the concerns you mentioned and will work on them on a priority basis so that future guests have no similar issues. We look forward to hosting you again on your next visit to our location.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Austin - Northwest - Lakeline Mall
How is Extended Stay America - Austin - Northwest - Lakeline Mall rated?
Extended Stay America - Austin - Northwest - Lakeline Mall has a 3.1 star rating with 1,879 reviews.
When is Extended Stay America - Austin - Northwest - Lakeline Mall open?
Extended Stay America - Austin - Northwest - Lakeline Mall is open now. It will close tomorrow at 12:00 a.m.