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Extended Stay America - Austin - Northwest - Research Park
- Hotels
- Austin, TX
About this business
Location details
12424 Research Blvd., Austin, TX, 78759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
lots of homeless people hang around at night, outside the building and inside.
Business response:
Dear Timothy, Thank you for selecting us. It is nice to know you had a pleasant time with us. Our primary motto is to keep all our guests happy and satisfied during their time with us. However, we are disappointed to know about your experience with the people around you and will check with the team concerned to find out what went wrong. Safety and security is always a priority at our hotel. Thank you for bringing this to our attention. Allow us to check and consider this an isolated incident and return, as we would welcome t... read more
Cockroach’s. Staff was friendly though.
Business response:
Dear Stephen, Thank you for staying with us and reviewing your experience. We are delighted you enjoyed our hospitality. However, we apologize for not providing the clean, spotless accommodations you expected upon arrival. We know how important fresh accommodations are; therefore, we will follow up with our housekeeping staff to ensure we are flawlessly preparing each room for our guests. Thank you once more for choosing us; we appreciate your business.Sincerely,Hotel Management
Nice place
Frequently asked questions about Extended Stay America - Austin - Northwest - Research Park
How is Extended Stay America - Austin - Northwest - Research Park rated?
Extended Stay America - Austin - Northwest - Research Park has a 4.1 star rating with 963 reviews.
When is Extended Stay America - Austin - Northwest - Research Park open?
Extended Stay America - Austin - Northwest - Research Park is open now. It will close tomorrow at 12:00 a.m.