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Extended Stay America - Austin - Southwest
- Hotels
- Austin, TX
About this business
Location details
5100 U.S. Hwy 290 W, Austin, TX, 78735, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
friday in july Very differcult to find...called for direction since gps was unable toget me there. Night check in is not completely familiar with the area. They have very basic rooms. Breakfast is a grab and go and ends at 9am on a Saturday. Checkout was easy
kind of disappointing Cons: Disappointed there was no fitness center. Minimal staff. Dirty Band-Aid fell out of bed next to nightstand. found another behind nightstand, left me kind of speechless. Large black beetle crawling around - day staff very nicely came and took care of it. Should include a booklet or list of places to eat or shop in the area please. Pro's: good Wi-Fi speed, ice in fridge, pillows clean and comfortable, TV and remote minimal but worked fine.
For purposes of stay -- which was just needed a place to rest while in town house-hunting -- the hotel was OK. But not even a hairdryer or shampoo is provided unless you request at front desk. Very basic room is all you get at the same/higher rate than at many business-travel hotels (i.e., Courtyard, Hampton Inn, Hilton Garden Inn, Homewood Suites, etc...) where far more ammenties are provided. Was glad stay was only for 2 nights.
Business response:
Thank you for your recent review of your stay. I sincerely apologize that you were not pleased with the amenities we offer. As well, I am sorry that you found our hallways to smell of smoke. I will be meeting with our housekeeping staff to ensure this issue is properly addressed. We continually work to improve our hotel and guest experience, so we really appreciate your feedback. We hope to have the opportunity to provide you with a better stay in the future.
Not a good choice I have to be more easy so they can post this review. Just take my advice and don't stay here!
Not a good hotel. The room I stayed in had roaches. I would not recommend this to anyone.
I DON'T RECOMMEND THIS HOTEL! This hotel had a bad feel to it as I walked in. I was staying in room 3X9 along with the ROACHES!!!!. I dont recommend this Hotel.
Frequently asked questions about Extended Stay America - Austin - Southwest
How is Extended Stay America - Austin - Southwest rated?
Extended Stay America - Austin - Southwest has a 3.2 star rating with 2,278 reviews.
When is Extended Stay America - Austin - Southwest open?
Extended Stay America - Austin - Southwest is open now. It will close tomorrow at 12:00 a.m.