Extended Stay America - Austin - Southwest

Anonymous 

on Expedia

9 years ago

do not stay here only nice thing was the staff. room was extremely unclean, bathroom was disgusting, saw a bug on the bed, it was noisy, stay somewhere else 

Rafael 

on Expedia

10 years ago

Too bad to be with family 

Anonymous 

on Expedia

10 years ago

I didn't know! I did not realize that there was no housekeeping. Not that I am slob when I travel alone, but having a bed made is considered a luxury to me these days - I never do it myself! I would not stay here again. Also, it was pretty grody that when I went to leave for work there was a bloody gauze bandage in front of the door. It was still there when I got back 12 hours later,. Ewwww. 

Anonymous 

on Expedia

10 years ago

find somewhere else to stay Check in was awful!!! So slow!!! The room was old and outdated. It smelled like smoke so bad I could taste it all night. 

Anonymous 

on Expedia

10 years ago

Convenient location but that's the only positive. Room was dirty, staff was unkempt and checked me in while shoving dinner in his mouth. Room and refrigerator were dirty and smelled and the towels had old set in stains. Didn't let housekeeping in while I was there because I just didn't trust them. Place didn't even have automatic doors which made it even more difficult to get luggage in. Terrible experience. 

Simone 

on Expedia

10 years ago

Price was right but that is about all! On my way to the hotel I had trouble figuring out how to get to the hotel. I could see the hotel but, it was unclear how to get on the service road that would lead you to the hotel entrance. Upon arrival, it took the front desk person forever to check me in. I believe it was over 15 minutes of me standing at the desk while the person was struggling with the computer. I really had to pee but there was no lobby bathroom so the 15 minutes were very long to me. Once I was finally in my room... read more

Anonymous 

on Expedia

10 years ago

Our experience TV view was terrible. Fuzzy in all Channel Floors are very hallow where you hear yourself walking. You can tip toe and still hear yourself walk. Had a bad night where people above us where walking, running and making al kinds of noise. We heard everything. My kids were scared thinking it was the boozy man lol Elevators were very dirty. 

Sharon 

on Expedia

10 years ago

Worst hotel ever Well the first room we had their was bugs in the shower and also in the room so we moved and the next morning I was woke up by a fire alarm and nobody said what it was. Also the hallways where not vacuumed and the hole hotel was nasty. never will I stay at one of those places again. 

sherrie 

on Expedia

10 years ago

filthy hotel The front desk clerk was awesome who checked us in. Our room was dirty the shower had a couple bandaids stuck to the wall which tells me it was not clean. The handle fell off while me husband was showering. No screw to hold it on??? There was not even a glass or any coffee service in the room. I have had better rooms back in the day at motel 6. The towels were scratchy and the whole room had an odor. Not a very good continental breakfast either. There was also no pamphlet telling you where you could get some foo... read more