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Extended Stay America - Austin - Southwest
- Hotels
- Austin, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5100 U.S. Hwy 290 W, Austin, TX, 78735, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The only redeeming value of this property was it was close to where I needed to be….& cheap too!
Business response:
Dear Gerald, Thank you for sharing your feedback with us. We're glad to read that the location of our property was convenient for your needs and that you found our rates to be affordable. However, we understand that there may have been other aspects of your stay that did not meet your expectations. We appreciate our guest's valuable feedback as we continually strive to grow and improve our guest services. We hope to provide you with a better impression the next time.Sincerely,Hotel Management
Good clean room with comfortable bed. Shower water pressure is very low.
Friendly staff
Business response:
Dear Ronda, We're delighted to read that you had a pleasant experience with us at Extended Stay America! Our friendly staff is dedicated to ensuring your comfort and satisfaction throughout your stay, and it is gratifying to know that we are meeting our goals. Thank you for choosing us, and we look forward to welcoming you back soon.Sincerely,Hotel Management
It's not easy to find of the access road, they need a sign on the frontage road pointing to the hotel.
Could do better Cleanliness not a priority. Bathroom floor dirty. Hair all over the sheets. Couldn't have been fresh sheets. Should’ve paid $10-20 more for better quality stay at another establishment.
Business response:
Dear Guest, Thank you for staying with us and sharing your feedback. We are sorry that your stay did not meet all your expectations. As we follow the most rigorous industry standards regarding the cleanliness of our property, we regret our housekeeping team could not catch the areas mentioned. Therefore, we appreciate you bringing your observations to our attention so we can address them adequately. We hope you consider this an isolated instance and revisit us for a much-improved accommodation. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - Southwest
How is Extended Stay America - Austin - Southwest rated?
Extended Stay America - Austin - Southwest has a 4.1 star rating with 1,334 reviews.
When is Extended Stay America - Austin - Southwest open?
Extended Stay America - Austin - Southwest is open now. It will close tomorrow at 12:00 a.m.