This profile has been claimed by the business owner or representative.
Extended Stay America - Austin - Southwest
- Hotels
- Austin, TX
About this business
Location details
5100 U.S. Hwy 290 W, Austin, TX, 78735, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Joseph at front desk was awesome
The GM Casey is not social able, rude, stand offish and has an attitude. Her listening skills need some work as well. Twyla, Joseph, and Crystal are wonderful and caring people at the front desk at the Southwest Hwy & US Hwy 290.
Business response:
Dear Tina, Thank you for reviewing your stay at Extended Stay America. We appreciate your compliments about our front desk associates, Twyla, Joseph, and Crystal, for their caring hospitality, and we are also thankful for your concern regarding the behavior of one of our associates. It is always lovely to receive positive comments from our guests, but we are also grateful to learn from reviews like yours. We will review this incident with our team to ensure our guests are warmly welcomed upon arrival and treated courteously ... read more
Frequently asked questions about Extended Stay America - Austin - Southwest
How is Extended Stay America - Austin - Southwest rated?
Extended Stay America - Austin - Southwest has a 3.2 star rating with 2,308 reviews.
When is Extended Stay America - Austin - Southwest open?
Extended Stay America - Austin - Southwest is open now. It will close tomorrow at 12:00 a.m.