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Extended Stay America - Austin - Southwest
- Hotels
- Austin, TX
About this business
Location details
5100 U.S. Hwy 290 W, Austin, TX, 78735, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Served it’s purpose Comfortable enough stay for our purpose. Fire alarm woke us up from a sound sleep at 5 am., but very glad to know that the alarm is in working condition. Better safe than sorry. Price a little high for me, but I didn’t have a lot of choices for the area. I would consider staying again.
Business response:
Dear Mariza, Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and that you were pleased with the exceptional service from our staff. Please accept our most sincere apologies for the inconvenience of the fire alarm during the night. The security of our guests is our top priority, and thankfully it was a false alarm. We are grateful for your patience and hope you will stay with us again soon. Sincerely,Hotel Managemen... read more
The breakfast is too poor
Too little staff, still good service. Short staffing was a problem, but it still turned out good. Took a while to get kitchen accessories, and never did get plates.
Business response:
Dear Joel, We appreciate you taking the time to leave your generous comments on your recent visit to Extended Stay America. Your feedback is essential to us. It is a pleasure to know you enjoyed all we offer. We appreciate your patronage and hope that we will host you again in the future. Sincerely,Hotel Management
Room was equipped with all we needed. Disappointed in breakfast offerings. Puzzled about requirement for id on all guests staying in room but not a problem.
nothing
Business response:
Dear Rosalyn, Thank you for your kind words about our hotel. We are delighted to know that you had an excellent stay with us. We are happy your room provided all the comforts you expected and that you enjoyed all we offered. Thank you for recommending Extended Stay America to future guests. We look forward to welcoming you back soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Austin - Southwest
How is Extended Stay America - Austin - Southwest rated?
Extended Stay America - Austin - Southwest has a 3.2 star rating with 2,342 reviews.
When is Extended Stay America - Austin - Southwest open?
Extended Stay America - Austin - Southwest is open now. It will close tomorrow at 12:00 a.m.