This profile has been claimed by the business owner or representative.
Extended Stay America - Austin - Southwest
- Hotels
- Austin, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5100 U.S. Hwy 290 W, Austin, TX, 78735, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your fabulous rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Business response:
Mark, we are delighted you had an outstanding stay at Extended Stay America and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Terryn, thank you for choosing Extended Stay America and for the nice rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Mediocre Staff was friendly, but the hotel lacked basic things like complementary cups, or ice machines weren't working, simple issues. During my 2 day stay I had no hot water and no form of reimbursement or even an apology from the staff. Ultimately you get your money for your buck. Just expect there to be little issues all along the way.
Business response:
Thank you for sharing the details of your recent stay. We are happy you liked some aspects of your visit. Having said that, we regret you were not completely satisfied with the in-room amenities and the difficulty you encountered due to the lack of hot water. We regret the inconvenience caused, and we hope you will give us another chance to impress you in the future. Sincerely, Hotel Management
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Appropriate price (compared,) good location. Staff very indifferent (except Kate, thanks.) Key worked every time. No problems. Recommend booking w expedia, as price was considerably higher at front desk.
Business response:
Thank you for sharing your comments. We are glad you liked most aspects of our hotel and that you especially loved our location. However, we do acknowledge that our service could have been better and we will follow up with the entire team in this regard. We hope you will come again so we can provide you with an exceptional experience. Sincerely, Hotel Management
Business response:
Kyle, thank you for your fabulous rating and for letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
The room was cleaned and in good condition.
Business response:
Teresa, thank you for sharing highlights of your stay at Extended Stay America. A comfortable room always makes for a great impression, and we are delighted to know you enjoyed the comfort of your room too. We are glad you had a relaxing stay and hope you’ll come back for another restful visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - Southwest
How is Extended Stay America - Austin - Southwest rated?
Extended Stay America - Austin - Southwest has a 4.1 star rating with 1,193 reviews.
When is Extended Stay America - Austin - Southwest open?
Extended Stay America - Austin - Southwest is open now. It will close tomorrow at 12:00 a.m.