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Extended Stay America - Austin - Southwest
- Hotels
- Austin, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5100 U.S. Hwy 290 W, Austin, TX, 78735, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No comment.....................................................................................................................
Business response:
We are glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
The reception staff were lovely. Thank you very much.
Business response:
Thank you for being our guest at Extended Stay America. We are grateful for your generous comments, and we are pleased that we could provide you with a seamless and meaningful stay. We will enjoy sharing your compliments with our front desk staff, and we look forward to welcoming you back soon for another amazing experience. Sincerely, Hotel Management
Commode would not flush just a dirty feeling. Linens very scratchy no one at front desk. Three customers waiting to be checked in for an extended time
Business response:
Thank you for staying at our property and for sharing your experience.. Delivering well-appointed rooms has been our aim, and we apologize as this was not the case in your stay. Your feedback for the cleanliness issue and linens has been shared with the housekeeping team for review and action. On a positive note, your rating suggests you had an overall satisfactory stay, and we hope the positive aspects of your visit will help you choose us again in the future. Sincerely, Hotel Management
Not Easy to Find I used GPS on my phone and I made a few trips round and round. Then I went to locate it by the name on GPS. I was able to get to it but it's a right turn onto an unmarked road where there are 2, plus difficult to see in the setting sun of Austin. I told the receptionist about it being hard to find and she said that depending on the 3rd party I booked from they don't always enter the address correctly. She said to do just what I finally did and look it up by name through GPS.
Business response:
We are delighted you had a great stay at Extended Stay America. However, we regret the inconvenience caused while reaching our hotel. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Just needed a place to sleep pillows suck but it as ok
Business response:
Thank you for rating your pleasant experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We regret any inconvenience caused and hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Terrible water pressure in the shower. No stopper for a bath....
Business response:
Thank you for the comments. We regret the inconvenience you had with the water pressure. We have alerted our maintenance team about the shower, and they will check the water pressure. Also, your concern regarding the stopper will be shared with our team. We hope that you will choose us again so that we can provide you with a more satisfactory stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - Southwest
How is Extended Stay America - Austin - Southwest rated?
Extended Stay America - Austin - Southwest has a 4.1 star rating with 1,193 reviews.
When is Extended Stay America - Austin - Southwest open?
Extended Stay America - Austin - Southwest is open now. It will close tomorrow at 12:00 a.m.