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Extended Stay America - Austin - Southwest
- Hotels
- Austin, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5100 U.S. Hwy 290 W, Austin, TX, 78735, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excelente la atención, la habitación muy limpia y confortable.
Business response:
We are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments and are happy to read you enjoyed your stay with us. Our staff works hard to exceed our guests' expectations and to make sure they have a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile. Thank you for being our guest, and we hope you will visit us again the next time you are in the area. Sincerely, Hotel Management
The property was very conveniently located and well managed. I booked the property based on the claim that there was a complementary breakfast, however there was NOT one and no facility to offer such. The MAJOR issue was EXPEDIA's TOTAL MESS UP of my online reservation! Though I had specified arrival date and departure, Expedia's system booked the WRONG MONTH and WRONG DAYS! Extended Stay required an additional payment and said I would have to seek satisfaction via Expedia.
Business response:
Thank you for your review. We are glad to read you had an overall pleasant visit and liked our location. However, we apologize that we fell short of your expectations when it came to our complimentary grab-and-go breakfast. Your comments about breakfast offerings will be shared with our brand leaders to assist them when determining new breakfast offerings. We also regret the inconvenience you faced with the third-party website. We hope to have the opportunity to serve you again on your future visit to our city. Sincerely, Ho... read more
The hotel is a good deal because of its accessibility to Austin and the Hill Country and its full kitchen facilities.
Business response:
We appreciate you choosing to stay at Extended Stay America and taking time to write a review. It's great to know you you found us to be a good value and that our location was perfect for your needs. We hope you will visit us again. Sincerely, Hotel Management
Convenient location on junction of major highways, Clean and Quiet
Business response:
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you liked our refreshing property and enjoyed our ideal location. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
This facility is very close to the family I visit. The room rate is acceptable given the only time I spend here is sleeping.
Business response:
Thank you for choosing us while here to visit family. We are happy to know you found our location ideal for your needs and liked our affordable rates. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management
Property was clean. No amenities at this hotel. Staff was not very welcoming.
Business response:
Thank you for your review. Although you liked our refreshing property, we are sorry that you found most of our staff members not friendly. Our staff genuinely cares about providing an enjoyable stay for all of our guests, so this incident is not a reflection of our usual service. We also regret your disappointment with the lack of on-site amenities. We value your comments and hope you will consider a second visit for a much better experience. Sincerely, Hotel Management
Have lots of ships and restaurants close by But a little bit of finding
Business response:
Thank you for choosing Extended Stay America for your recent stay. We appreciate your kind comments about our convenient location close to a variety of restaurants and many activities. We receive many positive comments about our location, so we are glad this contributed to making your stay a great one. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - Southwest
How is Extended Stay America - Austin - Southwest rated?
Extended Stay America - Austin - Southwest has a 4.1 star rating with 1,193 reviews.
When is Extended Stay America - Austin - Southwest open?
Extended Stay America - Austin - Southwest is open now. It will close tomorrow at 12:00 a.m.