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Extended Stay America - Austin - Southwest
- Hotels
- Austin, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5100 U.S. Hwy 290 W, Austin, TX, 78735, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stay was okay, neighbors were awful Stay was fine. Didn’t get a do not disturb sign. Housekeeping tried to talk into my room while I was asleep and completely naked. The inside lock caught the door. Neighbors were absolutely awful. Very thin walls
Business response:
Thank you for choosing Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. However, we are sorry for the disturbances from other guests and the issues you faced with our housekeeping staff. We have shared your comments with them to be more diligent going forward. Thank you also for your feedback, and we hope to have you back with us. Sincerely, Hotel Management
Not bad It was a good stay
Business response:
Sarah, thank you for being our guest. We are pleased you enjoyed your stay at Extended Stay America. We hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
Business response:
It was a pleasure receiving your fantastic rating for Extended Stay America. We are delighted you enjoyed every aspect of your stay. Thank you for being our guest, and we look forward to seeing you soon. Sincerely, Hotel Management
Business response:
Kush, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Linda, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
Business response:
Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Fantastic customer service!
Business response:
Thank you for staying at the Extended Stay America and for writing about your wonderful experience. The needs of our guests are indeed our top priority, and we are glad this is apparent in the quality of service you received. Thank you once more for being our guest. We look forward to your next visit! Sincerely, Hotel Management
The property is right off the freeway next to a ton of different food chains, a Walmart, and a target! Though there was a small bit of technical difficulties checking in, the young lady who checked us in was very patient and polite in helping get everything taken care of. The room was awesome and there was not an issue that I found at all......very nice/professional hotel and the price couldn't be beat either!
Business response:
We appreciate you taking the time to post your review. It is delightful to know you enjoyed our convenient location and excellent accommodations. We are also happy you appreciated the service you received from our staff. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Thank you! The staff went above and beyond to make sure my room was ready On time and clean.
Business response:
Alejandra, thank you for staying at the Extended Stay America and for writing about your wonderful experience. The needs of our guests are indeed our top priority, and we are glad this is apparent in the quality of service you received. It was a pleasure to have you as our guest, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - Southwest
How is Extended Stay America - Austin - Southwest rated?
Extended Stay America - Austin - Southwest has a 4.1 star rating with 1,334 reviews.
When is Extended Stay America - Austin - Southwest open?
Extended Stay America - Austin - Southwest is open now. It will close tomorrow at 12:00 a.m.