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Extended Stay America - Austin - Southwest
- Hotels
- Austin, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5100 U.S. Hwy 290 W, Austin, TX, 78735, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bye Bye hotels.com I wont use Hotels.com again the were I was paying $94 / night and others were paying $79 per night over the two weeks that would have save me $210 dollars bye bye hotels.com
Great Stay I got a great room at a great price, especially booking through Expedia. The staff, especially Gary, was great. Easy check in and checkout. Location was not completely desirable in the fact that if you're not familiar with the area it's hard to find. Overall, excellent stay!
Business response:
April - The staff and I appreciate your kind remarks. We’re thrilled to hear that you enjoyed your time at our hotel and the service our staff provided, especially Gary. Again, thank you for the comments. We look forward to welcoming you back in the future!
Grad school interview trip Room was clean and nicely decorated. The staff was pleasant and helpful. Breakfast was as grab and go. Note great but little kitchen was a great alternative--just picked up some breakfast items at nearby Target. Good central location. Will stay there again.
Business response:
Shari - Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you found your room to be clean and nicely decorated. I will be sure to share your kind remarks with our housekeeping staff. As well, I'm glad that you enjoyed our staff during your visit. Still, I apologize that our grab-and-go breakfast did not meet your expectations; however, it's great to hear that you enjoyed your fully equipped kitchen. Thank you again for your review. It would be our pleasure for you to repeat your experi... read more
Good value for the dollars spent- however, their website said they offered a complementary pass to a local fitness center- when I asked the front desk, they said they've never had that. Need to update the website.
Business response:
I appreciate you taking the time to write a review of our hotel. I am glad that you enjoyed your stay with us overall. Still, I apologize for the miscommunication regarding a gym membership. I will be sure to follow up on this issue to ensure this does not continue in the future. Thank you for bringing this to our attention. We hope to see you again, should your travels bring you back to our area.
Great motel Great motel. No problems!
Business response:
Kim - Thank you for taking the time to write a review of your stay. I am so pleased to learn that you enjoyed your time at your hotel and the service our staff provided. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future!
OK There was a long wait (1 person working, 1 person in front of me) to check in. When I was finally able to have a conversation with the person behind the desk after appx 10-15 minutes, he left the desk to go and physically check to see if my room was clean (it was 4 PM, not an early check in). When he finally returned, the person who had the long check-in before me returned as well, because their key didn't work. Also, there was no hot water for a shower at 9 PM on a Sunday night. I think there was a Grab-N-Go breakfast se... read more
Business response:
Thank you for the feedback about your stay at our hotel. Please know that we are sincerely sorry that your check in took so long. As well, I apologize that you did not have hot water at one point during your visit. I will be meeting with our staff to ensure these issues are not repeated in the future. Thank you very much for comments. We hope that you will give us the opportunity to provide you with a better stay the next time you’re in the area.
Frequently asked questions about Extended Stay America - Austin - Southwest
How is Extended Stay America - Austin - Southwest rated?
Extended Stay America - Austin - Southwest has a 4.1 star rating with 1,194 reviews.
When is Extended Stay America - Austin - Southwest open?
Extended Stay America - Austin - Southwest is open now. It will close tomorrow at 12:00 a.m.