Extended Stay America - Austin - Southwest

Traveler 

on Expedia

11 years ago

Saved me money The hotel was clean but not fancy. The room was comfortable and insulated sound well. The hotel was clean but not fancy.The staff were friendly and helpful. The room had a full sized fridge and kitchenette. It is an extended stay facility so there is not maid service every day, though you can exchange your towels at any time. The breakfast was quite limited, almost a why bother, but had oatmeal , apples, bars and coffee. Only powdered cream. I was there for 4 nights and the amount it saved me, vs other nearby ... read more

Chad 

on Expedia

11 years ago

OK for the Price The hotel was clean and the room was OK. The staff was friendly, but not well trained. Perhaps there some newbies working while we were there, but they seemed to have trouble doing basic tasks. 

chris 

on Expedia

11 years ago

Fine for price no idea what everyone was complaining about; for the price its just fine. 

sp 

on Expedia

11 years ago

Disappointed The hotel itself was fine. What I was disappointed about was the questionable advertising...I searched for a hotel that would be close to the weddding we would be attending. Part of my search critieria included breakfast. Yours showed muffins, etc. We knew it was not a sit down, buffet, etc, but a continental breakfast and were ok with that. Upon cheking out at 8:30 a.m. this location offered small apples and crackers. WHAT?!?!? Needless to say we did not partake and had to spend th extra money that we were tryi... read more

Olivia 

on Expedia

11 years ago

The entrance is not easy to find. The hotel is nice. Clean and match our expectation. However, the entrance is not easy to fine. W missed the entrance at the first time. If they make a direction sign, it is better for guests. Also, the breakfast they offer is really easy. Just cookie, fruits and coffee. 

Liz 

on Expedia

11 years ago

Nice room, nice staff, fair hotel The room I stayed in was a corner room (302) with 2 windows. It was clean except for the shower (loose hair), and the coffee pot (uncleaned and moldy). The staff replaced my coffee pot when I told them about it, but the replacement didn't work. I wouldn't recommend this hotel.