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Extended Stay America - Bakersfield - Chester Lane
- Hotels
- Bakersfield, CA
About this business
Location details
3600 Chester Ln., Bakersfield, CA, 93309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall was a good stay. The room was clean and neat. Beds were stated as queen but looked more like full. The doors to get in the hotel need to be upgraded, the key does not work to get in. I had to keep waiting for someone to open it. The surrounding area was nice. Lots of places to eat.
Business response:
Dear OLGA, Thank you for staying at Extended Stay America. We appreciate your wonderful comments and are happy to read you enjoyed everything about your time with us. Our staff works hard to exceed our guests' expectations and ensure everyone has a relaxing experience in comfortable, clean accommodations. We have noted your feedback regarding the door and will share it with our leadership team. Thank you for being our guest, and we hope you will revisit us the next time you are in the area. Sincerely,Hotel Management
One could not get into the side door close to the elevator; did not work opening with key. Hard to get into the two front doors; hard to open and need key each time. When leaving we were told we have coffee available etc. When leaving!!!!
Business response:
Dear Richard, Thank you for taking the time to evaluate our hotel. We sincerely apologize for any inconvenience caused by the door. We understand how frustrating this must have been and appreciate your patience as we resolve the issue. We would love to have you join us again in the future so that we can provide the outstanding, seamless experience that you and all of our guests deserve!Sincerely,Hotel Management
Bad neighborhood but good motel
Friendly staff. Excellent rooms and amenities.
Business response:
Dear Clint, Thank you for staying at Extended Stay America during your recent trip to the city. We are delighted you had an enjoyable, comfortable stay; all our amenities were perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely,Hotel Management
The room was clean. There were no usb outlets. The bathtub/shower faucet leaked a substantial stream of water. The desk clerk seemed unconcerned. I would guess 150 - 200 gallons of water per day went down the badly stained drain.
Business response:
Dear David, Thank you for the comments about your time with us. We are glad that, overall, you were pleased with your stay. However, we hope you will accept our sincere apologies that you were inconvenienced by issues in your bathroom. Thank you for bringing this to our attention. Our maintenance team is already at work and will resolve the problem quickly. On behalf of everyone here, we invite you to stay with us again the next time you are in the area for a seamless time.Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Bakersfield - Chester Lane
How is Extended Stay America - Bakersfield - Chester Lane rated?
Extended Stay America - Bakersfield - Chester Lane has a 3.5 star rating with 2,158 reviews.
When is Extended Stay America - Bakersfield - Chester Lane open?
Extended Stay America - Bakersfield - Chester Lane is open now. It will close tomorrow at 12:00 a.m.