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Extended Stay America - Baltimore - BWI Airport - Aero Dr.
- Hotels
- Linthicum Heights, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1500 Aero Dr., Linthicum Heights, MD, 21090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Quality Stay Had to wait 2 hours to check in! Attitude from one of the front desk clerk was very nasty!!
Business response:
Thank you for staying at Extended Stay America - Baltimore - BWI Airport - Aero Dr. We are happy your overall stay was comfortable, but I am sorry for the inconvenience you experienced with our front desk service. I have shared your feedback with them to ensure no future guest experiences the same. We hope to have another opportunity to serve you better on a future date. Sincerely, General Manager
Travel back from Florida. Facility in dire need of upgrading. Carpet had stains; no cups in bath or kitchen area. Bed comfortable, but linens were short and not all that clean ?
Business response:
Gene, please accept our apologies for the cleanliness issues you encountered in your room and for the inconvenience it caused. Your comments have been shared with our housekeeping team to ensure your experience is not repeated. I would also like to inform you that, our brand standards require us to make kitchenware available at the front desk rather than leaving them in the suites. Towels and linens, along with any other toiletries are also available there and it's always complimentary. We are sorry if our team didn’t commun... read more
Business response:
Thank you for staying with us and taking the time to share your review. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
The hotel advertises a breakfast but it was poor at best.
Business response:
Thank you for your recent review of your stay. We are disappointed to read that our hotel breakfast did not meet your expectations. I am grateful for the feedback you provided so we are able to continually improve our hotel. If the opportunity should arise, we hope you will give us another chance on a future stay.
Good Hotel This hotel was pretty good. The front desk staff was very friendly and helpful. The room was a little small and outdated, but fine for a one night stay. I really liked that the hotel was away from the busy city and was nice and quiet, but still within a ten minute drive to Arundel Mills. Overall a good place to stay.
Business response:
We want to thank you for writing a review of your stay. We are delighted that you you enjoyed your stay and the hotel location as well as the staff met your needs. Thank you again for you review. We truly value your business and appreciate you choosing Extended Stay America. We hope to see you again should your travel bring you to our area.
Suite for the price of a regular room! Friendly, helpful staff.
Business response:
Thank you for taking the time to share your experience. I am pleased to read you enjoyed the affordable rates for the suite during your stay with us. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Extended Stay I booked at the Extended Stay on International drive in Linthicum. Got there and was told they didn't have a room for me. Was told to go to the Extended Stay on Aero Drive. The room was decent but noisy. Cable was out in the first night thru the second morning due to maintenance. Kitchen provided but no utensils or coffee maker. They had vending machines with two dollar sodas. Much better if I had stayed at Candlewood Suites.
Business response:
Thank you for bringing your experience to our attention. Please accept our apologies that the television was out during your stay due to an outage in the area and that our dish program was not clearly explained at check-in; however, we are pleased to know that we were able to provide you with a decent room. Thank you again for you review. We truly value your business and appreciate you choosing Extended Stay America.
Frequently asked questions about Extended Stay America - Baltimore - BWI Airport - Aero Dr.
How is Extended Stay America - Baltimore - BWI Airport - Aero Dr. rated?
Extended Stay America - Baltimore - BWI Airport - Aero Dr. has a 4.1 star rating with 1,153 reviews.
When is Extended Stay America - Baltimore - BWI Airport - Aero Dr. open?
Extended Stay America - Baltimore - BWI Airport - Aero Dr. is open now. It will close tomorrow at 12:00 a.m.