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Extended Stay America - Baltimore - BWI Airport - Aero Dr.
- Hotels
- Linthicum Heights, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1500 Aero Dr., Linthicum Heights, MD, 21090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Pablo, thank you for rating your stay at Extended Stay America - Baltimore - BWI Airport - Aero Dr. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score and that you enjoyed your experience with us. We appreciate your business and hope to welcome you back soon. Sincerely, General Manager
Nice hotel This hotel is great for staying for an extended time. It comes equipped with refrigerator and stove so you will not have to eat out all the time. It is located close to all major venues in the area.
Business response:
Thank you for sharing your positive review of Extended Stay America - Baltimore - BWI Airport - Aero Dr. We are glad to read our convenient location and the in-room amenities left you with a great impression of our hotel. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Hotel needs to be updated. Also the toilet in my room was broken.
Business response:
Thank you for being a guest at our hotel. We are pleased to know you enjoyed your overall stay. However, we are sorry our hotel did not meet your expectations. We agree there are areas within the hotel which are beginning to show their age. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll make plans to stay with us again! Sincer... read more
Business response:
Wallace, thank you for your fantastic rating! We are pleased you stayed at Extended Stay America - Baltimore - BWI Airport - Aero Dr. and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, General Manager
Business response:
Ashly, thank you for choosing our hotel. We want all of our guests to thoroughly enjoy their stay, so we apologize if any inconvenience was experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, General Manager
Good, considering reservations were messed up. Hotel was clean and comfortable. Front desk lady was pleasant. Location is in an industrial park setting, which was quite at night. We could walk to a restaurant for dinner. Upon check in, we were told the type of room we reserved was not available (2 double beds). They had only 1 double bed rooms. They did offer to give us an additional room, but with one adult and two kids, this was not a good option so one kid ended up sleeping on the floor...not ideal, but he didn't mind. Ex... read more
Business response:
Thank you for your review. We appreciate your compliment about our location and front desk staff, but sincerely apologize that there was a mix up with your room reservation and for not providing the specific room type you booked. It is never our intention to disappoint you. We will work that much harder that such mistakes are not repeated and your next stay is outstanding in every way. Please come back again. Sincerely, General Manager
Together once more Our stay was great after we transferred into another hotel room. Our new room 335 was nice except for the bathroom toilet was not clean and the refrigerator had water leakage coming from it. Other than that our time spent was wonderful.
Business response:
Thank you for being our guest at Extended Stay America - Baltimore - BWI Airport - Aero Dr. and for letting us know that you enjoyed your time with us. However, we are sorry for the issues you experienced in your room and regret the inconvenience it caused. I will be sure to share your concerns with the respective teams in an effort to improve our performance. Thanks once more for allowing us to be of service, and we hope to have the opportunity to serve you better in the future. Sincerely, General Manager
Nice clean room, but not sure its extended stay The staff was ultra friendly. The room was clean and every question i had was handled promptly. The shower was challenging, and the staff member that helped me said that the confusion on how to run it was quite common. The pillow were super firm and flat and had no give to them for neck support.
Business response:
Steve, thank you for being our guest at Extended Stay America - Baltimore - BWI Airport - Aero Dr. We are delighted to know you loved our excellent service and your spotless room. However, we are sorry for the inconvenience caused and regret the same. We hope to have the opportunity of welcoming you back on a future visit. Sincerely, General Manager
Comfortable and pleasant I only stopped for a single night stay but was very pleased. The woman behind the desk was nice and welcoming. The room was spacious and comfortable. The kitchenette is very convenient. The room itself was basic but perfect for a comfortable nights sleep.
Business response:
Thank you for being our guest at Extended Stay America - Baltimore - BWI Airport - Aero Dr. We are happy to know you were comfortable here and that you were impressed with the exceptional service provided by our Front Desk associates. I will be sure to share your compliments with them for a job well done. It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, General Manager
Frequently asked questions about Extended Stay America - Baltimore - BWI Airport - Aero Dr.
How is Extended Stay America - Baltimore - BWI Airport - Aero Dr. rated?
Extended Stay America - Baltimore - BWI Airport - Aero Dr. has a 4.1 star rating with 1,153 reviews.
When is Extended Stay America - Baltimore - BWI Airport - Aero Dr. open?
Extended Stay America - Baltimore - BWI Airport - Aero Dr. is open now. It will close tomorrow at 12:00 a.m.