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Extended Stay America - Baltimore - BWI Airport - Aero Dr.
- Hotels
- Linthicum Heights, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1500 Aero Dr., Linthicum Heights, MD, 21090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Perfect for long stays Had a very pleasant experience. It was my first time staying in an extended stay. I am used to hotel maids coming in everyday, making the bed, replacing towels, and emptying garbage. Which is the reason for a 3 for overall. Staff was very friendly and helpful. My daughter and I enjoyed the privacy. Maybe it was because we came in late for check and didn’t really know how extended stay works but it was partially my fault for not asking. So maybe if the staff just gave a little bit of education to visito... read more
Business response:
Jackie, thank you for staying at our hotel. We are glad to read you had an overall pleasant stay and that you were impressed with service offered by our staff. However, we are sorry if we missed meeting some of your expectations. Thanks once more, and we hope to serve you again soon. Sincerely, Hotel Management
Comfortable Nice and comfortable.. Staff was respectful and helpful. Enjoy my stay.
Business response:
Thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. We hope you will stay with us again the next time you visit our area. Sincerely, Hotel Management
Both at check in and check out front desk staff were not present and sign at desk saying they would be back in a few minutes as they were helping other guests. Strong smell of weed in the halls. Room had an odor when first walked in.
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
Amenities was kind of old
Business response:
Antonio, thank you for staying at our hotel. We are happy to know you had an overall pleasant stay. However, we are sorry for the issue you experienced and regret the inconvenience this caused. Your concerns have been shared with the respective team to improve our facilities and amenities moving forward. Thanks for being our guest, and we hope to welcome you again for much better experience when in the area. Sincerely, Hotel Management
Wish I could've stayed longer Everything was clean and fresh. Didn't need to ask for anything because it was all covered
Business response:
Teresa, thank you so much for your review of Extended Stay America. We are glad we met your expectations. We work hard to deliver a great experience, so we really appreciate you noticing our efforts. We appreciate the feedback and look forward to your next visit! Sincerely, Hotel Management
A one night stay Room was nothing special but okay. Did lack drinking glasses and there was only one soap, no shampoo, conditioner or lotion. Luckily our stay didn't require. Shuttle service to airport was excellent.
Business response:
Linda, thanks for evaluating your stay. We are glad to read you had an overall pleasant visit and liked our airport shuttle service. However, we are sorry you were unhappy with the in-room amenities. We would like to inform you that kitchenware and toiletries are available at the front and it’s always complimentary. Your feedback is appreciated, and we will be sure our front desk communicates this more clearly going forward. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
heater was either too hot or too cold, kept me up every half hour all night. other than that and the fact that the shower curtain was too short for the bath tub, the room was fine. having said that, staff were all friendly and welcoming except for the german front desk dude at night. rigid. not flexible. you gotta bend in a customer service job bro.
Business response:
Thank you for your review. We are glad you had a pleasant visit and that you liked some aspects of our hotel. However, we are sorry for the issues you experienced while here and regret the inconvenience it caused. Your concerns will be shared with the respective teams in an effort to improve our facilities and service going forward. We hope to have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Business response:
Donaye, many thanks for taking the time to post your generous rating online. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Many thanks for taking the time to post your rating online. We are glad that you were left our hotel with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Baltimore - BWI Airport - Aero Dr.
How is Extended Stay America - Baltimore - BWI Airport - Aero Dr. rated?
Extended Stay America - Baltimore - BWI Airport - Aero Dr. has a 4.2 star rating with 1,208 reviews.
When is Extended Stay America - Baltimore - BWI Airport - Aero Dr. open?
Extended Stay America - Baltimore - BWI Airport - Aero Dr. is open now. It will close tomorrow at 12:00 a.m.