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Extended Stay America - Baltimore - BWI Airport - Aero Dr.
- Hotels
- Linthicum Heights, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1500 Aero Dr., Linthicum Heights, MD, 21090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Misleading staff I specifically called to ask if the airport shuttle could take us to a 7 am flight. Yes. Again I was very specific about leaving our vehicle onsite while we were gone. As long as we stayed at their hotel. Even if one night was our only stay? Yes again! Awesome, I thought. Well, when we arrived, “The shuttle doesnt start until 6:15 and we dont offer parking here while you are not here. “ Honestly, do they know that I was very specific for a reason? Last time for me here!!
Business response:
Thank you for the feedback about your stay at our hotel. We are sorry to hear there were some concerns during your stay. To make sure this doesn't happen again, we are actively working with staff to improve our guest experience. We appreciate your comments as they will only help us improve. We hope you will give us another opportunity to provide you with the excellent experience you deserve. Thank you! Sincerely, Hotel Management
Baltimore convention Just what i needed, quiet, clean, comfortable, and close to where i needed to be.
Business response:
Brian, thanks for the awesome feedback. We are delighted to know all went great during your stay and that you were satisfied with all that we have to offer. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
A few hiccups but ok... Service was excellent. After a mix up with the shuttle service to BWI was corrected (called 3 times prior to booking, confirmed shuttle, I even added to special request during booking. Reminded when was at the front desk that I needed shuttle, was told no shuttle, was called after 5 minutes there would be a shuttle), we went to the room & relaxed. After 20 minutes we realized the Heat was not working. We left to eat & tried again, just cold air. No biggie, turned on the stove burners & fan hood, probl... read more
Business response:
Ray, thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. Your feedback is appreciated as it will help us improve our service and facilities moving forward. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
Nice clean room & QUIET
Business response:
Wow - Terry, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star review, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Travis, thank you for the 5-star rating. We are delighted your visit with us was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Business response:
Christopher, thank you for taking the time to share your nice rating about your stay with us. We are glad you enjoyed your stay and that our facilities and service were to your satisfaction. We hope the Extended Stay America will be your first choice every time you visit this area. Sincerely, Hotel Management
Business response:
Mary, thank you for being our guest at Extended Stay America. Our goal is to make your visit as comfortable as possible and to assist you in any way, so we are glad we accomplished this during your stay. We appreciate your nice rating. Please come back and see us again soon. Sincerely, Hotel Management
Good the stay was excellent comfortable bed very clean
Business response:
Thank you for being our guest at Extended Stay America and for sharing your wonderful experience. We are so happy to know you had a great stay and that our comfy bed provided you a good night’s sleep. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Good stay, good service Wish they had an actual dining area to eat like other hotels, but for a last minute rebound via expedia couldn't beat it
Business response:
Dee, thank you for staying at our hotel and for providing a feedback. We are happy you had an overall comfortable stay and that you liked our courteous service. We have made a note of your feedback as it gives us the scope of improvement. We hope to have the pleasure of hosting you again for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Baltimore - BWI Airport - Aero Dr.
How is Extended Stay America - Baltimore - BWI Airport - Aero Dr. rated?
Extended Stay America - Baltimore - BWI Airport - Aero Dr. has a 4.1 star rating with 1,153 reviews.
When is Extended Stay America - Baltimore - BWI Airport - Aero Dr. open?
Extended Stay America - Baltimore - BWI Airport - Aero Dr. is open now. It will close tomorrow at 12:00 a.m.