Extended Stay America - Baltimore - BWI Airport - Aero Dr.

Darrell 

on Expedia

2 months ago

Stayed there for over a month was charged money for reservations on friday 06/27/25 for the week of 06/28/25 - 07/05/25. Was awaken by who was said to be general manager at 11am on 06/30/25 and said the room wasn't paid for. I tried to show her confirmation and receipt and was extremely rude she said she didn't want my money and had to vacate premises immediately I am 60 yrs old and disabled and had 30 minutes to pack up a month of accumulated items including my dog . It was unreasonable and now in hospital I check with my b... read more

James 

on Expedia

2 months ago

It was cool until the roaches showed up. Check in was great. The young man at the reception area was cool. Explained everything. Told me the elevator was broke and I’d have to take the steps. For me, i didn’t mind that. The room was cool. Comfortable. AC was working good as it was very hot and humid out. Went to bed. Woke up around 4am to use the bathroom…. I was greeted with a roach. I said alright it’s a hotel, I’m not gonna overreact…. Until i saw about 5 more. I couldn’t go back to sleep after that for fear of them crawl... read more

Tylia 

on Expedia

2 months ago

The elevator didn’t work so me and my family had to walk to stairs each time we needed to get our belongings and when we went out to come back in. The staff said the elevator was broking a while they need a piece to fix it and also the other entry door my card didn’t work to open they said the door was broking as well. So we had to walk all the way around the building. It was very inconvenient and uncomfortable. Couldn’t enjoy the entire luxury of the stay without being tired 

Thomas 

on Expedia

2 months ago

My room was covered in cockroaches and we did not stay the night. We left after 5 minutes. 

Jasmine 

on Expedia

3 months ago

When you first walk into the property, it’s nice. You have to ring a bell and wait 2 to 5 minutes to someone helps you when the workers are just starting their shift if they are five minutes early, they will not assist you with anything not even opening your door because you left your room key in there if you have already been in your room and you need assistance, it takes 2 to 3 minutes to get assistance. The property manager was nice. It’s a lady named Miss Christina that works here. She’s also nice. It’s a young man that ... read more

John 

on Expedia

3 months ago

Not a great area 

Cynthia 

on Expedia

3 months ago

Rundown Extended stay Toilet was leaking, bathroom smelled like weed and had some mold, Tv had something on it that hotel said was a scratch, towels had too much soap left, bed sheets were scratchy, blinds would not close all the way and no bathrooms in lobby. Breakfast options were poor, at best. 

Jovana 

on Expedia

4 months ago

Hugeeeee Roaches, sink is licking, no warm water, couldn’t shower… someone else was sleeping in the bed before me, so they didn’t change sheets. Room smell like cigarettes and dirt