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Extended Stay America - Baltimore - BWI Airport - Aero Dr.
- Hotels
- Linthicum Heights, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1500 Aero Dr., Linthicum Heights, MD, 21090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No airport shuttle service available. And, thats not breakfast, those are snacks.
Business response:
Dear Guest, thank you for staying with us. Looking at your rating, we are pleased you enjoyed your overall stay; however, we were sorry to read that our grab-and-go breakfast was not to your expectations. We will certainly follow up with our food and beverage team to see where we can do better. Also, we regret you could not use the airport shuttle during this visit as it is suspended until further notice. We hope the positive aspects of your stay will give us another chance to welcome you back the next time you visit this ar... read more
My stay Overall the stay was quiet and peaceful, other than the fire department showing up late night for the fire alarm. However, my fiancé had her vape stolen from her bad, after we requested clean towels and wash cloths. We never received the towels, but she did notice after we left for our next destination, that her bag was open and vape missing. There was no other access to our room other than housekeeping, after we left that day.
Business response:
Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.
Its was better than I expected
Business response:
Dear alvin, we are delighted to know you had a wonderful stay at Extended Stay America. We strive to provide a home-like stay to all our guests. We look forward to welcoming you soon for another enjoyable stay. Sincerely, Hotel Management
Awesome
Business response:
Dear Sheila, thank you so much for your outstanding review. We are glad that everything went well during your stay and that we made for a memorable experience. Thank you for choosing Extended Stay America, and we hope to have the opportunity to welcome you back any time you are in the area. Sincerely, Hotel Management
Very strong Marijuana smell throughout property. Breakfast is all but non existent. Doors and furniture VERY beat up. Paid $180, not worth the money.
Business response:
Dear Patricia, thank you for your recent stay at our hotel. We appreciate your taking the time to post your review, as we value our guest's comments and opinions. We were sorry to read you had several issues during your stay, and we are grateful for your patience. We would like an opportunity to show you the hospitality for which we are known, and we hope you will return the next time your travels bring you this way. Sincerely, Hotel Management
Awesome
Business response:
Dear Sheila, we are pleased to read how happy you were with your stay at Extended Stay America. We strive to provide an exceptional stay to all our guests. We hope to welcome you back soon for another enjoyable visit. Sincerely, Hotel Management
The kitchen faucet was missing a handle , the refrigerator had old food in it, the carpeting was worn & dirty, the breakfast was a joke & the vending machines were too expensive and not easily found. The front desk was eating constantly snd we’re not professional compared to other similar priced hotels.
Business response:
Vasiliki, thank you for staying with us. Please accept our apologies for the cleanliness and maintenance issues you experienced during your stay. Your review has been shared with the team so we can understand what happened and correct our process to ensure a better experience. Also, we are sorry for any frustrations you experienced with our front desk associates. Your comments are being shared with the appropriate staff members to ensure this does not happen again. We would appreciate another opportunity to provide you with ... read more
Frequently asked questions about Extended Stay America - Baltimore - BWI Airport - Aero Dr.
How is Extended Stay America - Baltimore - BWI Airport - Aero Dr. rated?
Extended Stay America - Baltimore - BWI Airport - Aero Dr. has a 4.2 star rating with 1,300 reviews.
When is Extended Stay America - Baltimore - BWI Airport - Aero Dr. open?
Extended Stay America - Baltimore - BWI Airport - Aero Dr. is open now. It will close tomorrow at 12:00 a.m.