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Extended Stay America - Baltimore - BWI Airport - Aero Dr.
- Hotels
- Linthicum Heights, MD
About this business
Location details
1500 Aero Dr., Linthicum Heights, MD, 21090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Definitely seen better breakfasts
Business response:
Dear Brian, Thank you for your review; it's nice to hear you enjoyed your overall stay with us. However, we are sorry the breakfast options were not to your liking. We will note your feedback as we always want to know how to improve our guest experience. We are pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels! Sincerely,Hotel Management
Great customer service great safe place to stay. Very respectful employee.
Just a friendly thought Need better TVs
Business response:
Dear JAMIKA, Thank you for your review about Extended Stay America. We work hard to deliver an excellent experience for all our guests, and we appreciate you recognizing our efforts. Please know your observations will be noted and shared accordingly with the appropriate individuals. Thank you for caring about improving our guest services, and we hope to be your hotel of choice the next time your travels bring you our way.Sincerely,Hotel Management
Very very comfortable. Quite and peaceful
Don’t do it! The staff does not answer the phone, they just let it ring. The bed was hard as a slab of concrete. The room itself was okay, but nothing outstanding. The hotel advertises an airport shuttle, but does not offer any kind of shuttle at all. Spent $40 taking a taxi to hotel from airport and an Uber back to the airport.
Business response:
Dear Kendra, It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is unacceptable by our standards. We will take the proper action as we are committed to providing guests with a memorable experience. Thank you again for your candid feedback, as this helps us to improve the experience for future guests. We truly appreciate your feedback.Sincerely,Hotel Management
They say no smoking but you can smell the cigarettes, and find cigarettes around the property. Through your the night you could hear people stumbling around the hallways, and speaking loudly even though there are “quiet hours” which begin at 10 pm, these noises had me up every hour.
Business response:
Dear Vanessa, Thank you for reviewing your recent experience at our hotel. We apologize for the inconvenience and assure you that we will act to avoid such concerns. Although your experience is not typical, we have room to improve, and you have our assurance that we will. Our front desk team is available to make your stay comfortable and stay with us again so we can provide you with the excellent service for which we are known.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Baltimore - BWI Airport - Aero Dr.
How is Extended Stay America - Baltimore - BWI Airport - Aero Dr. rated?
Extended Stay America - Baltimore - BWI Airport - Aero Dr. has a 3.2 star rating with 2,307 reviews.
When is Extended Stay America - Baltimore - BWI Airport - Aero Dr. open?
Extended Stay America - Baltimore - BWI Airport - Aero Dr. is open now. It will close tomorrow at 12:00 a.m.