This profile has been claimed by the business owner or representative.
Extended Stay America - Baton Rouge - Citiplace
- Hotels
- Baton Rouge, LA
About this business
Location details
6250 Corporate Blvd., Baton Rouge, LA, 70809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Horrible! This gas been the worst hotel to stay in! They do not come clean your room, the beds are full size and super hard and squeaky, you can't get any service after 11:00, the towels were dirty and it smells horrible.
Business response:
I appreciate you bringing your experience to our attention. I am so sorry to hear that your bed was not to your liking and that our housekeeping policy did not adequately meet your needs. I also apologize for the odor you experienced. Please accept our most sincere apologies. I will be meeting with our housekeeping staff to review our cleanliness standards to prevent your experience from being repeated. Your feedback will be useful as we continually work to improve our hotel's services and amenities. Please know that our tea... read more
Dirty and noisy Not clean at all ... Lots of bed bugs
This place was misrepresented to me. The hallway and room smelled like dirty wet dog and cigerette smoke. Housekeeping never cleaned/made up our bed over a three night period. I know they had a housekeeper because she was rude to me when I asked if the hotel had a hair dryer I could use (which they didnt). I was actually EMBARRASSED when my and my guest walked into our room. I would have checked out and gone somewhere else, but because it was a holiday weekend and a major festival was there, all rooms were booked. WILL NEVER... read more
Business response:
Jennie - Thank you for posting a review of our hotel. I apologize that you were not satisfied with the cleanliness and odor of your room. I will be meeting with our housekeeping staff to ensure your experience is not repeated. As well, I am sorry that our housekeeping policy did not meet your needs. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. Thank you again for your feedback. We hope that you will stay at our hotel,... read more
Hoped to make a nice meal in the non existent oven Very disappointing motel. I was planning on using some of our frozen food that i had pulled out of our freezer and wanted to use up before getting to our summer home. Chose the hotel when it said it had a stove etc. assumed with stove thought oven would be included like the Homewood suites. Nope. Walked into the non smoking room and it reeked of smoke. Had to open the windows to air out the room. My eyes were burning instantly. Went ahead and tried to cook dinner on the stov... read more
Business response:
Your review for our hotel was recently brought to my attention. I apologize that you were expecting an oven in your room. As well, I am sorry that your kitchen was not properly stocked prior to your arrival. I will be meeting with our staff to ensure this issue does not continue in the future. Thank you for bringing these issues to our attention. We hope to have the opportunity to provide you with a better experience the next time you're in our area.
Disappointing Overall This hotel overall is worth skipping. The rooms smell like smoke, and there is no escaping it because it comes in through the vents. The staff overall was unhelpful and could care less about this. They offer to spray febreze but not find out who is smoking and stop them. After complaining on several occasions, we decided to leave because nothing was done to fix it.
Horrible hotel As soon as we turned on light a roach crawled out. The toilet sit had poop on it. We left and went to the Marriott for only $40 more!
dirty dirty dirty hotel The rooms were so smoky and dirty. It was titled a non-smoking room and it wreaked of smoke. There are no amenities at all. I will never stay at this hotel ever again. The hotel staff was very nice.
This hotel is old & out dated and needs to be demolished. The location is not bad I would NOT recommend it nor stay there again
Frequently asked questions about Extended Stay America - Baton Rouge - Citiplace
How is Extended Stay America - Baton Rouge - Citiplace rated?
Extended Stay America - Baton Rouge - Citiplace has a 3.2 star rating with 1,792 reviews.
When is Extended Stay America - Baton Rouge - Citiplace open?
Extended Stay America - Baton Rouge - Citiplace is open now. It will close tomorrow at 12:00 a.m.